Job summary
- Main area
- Administration
- Grade
- Apprenticeships: Apprenticeship
- Contract
- Apprenticeship: 15 months
- Hours
- Full time - 37.5 hours per week (Working Monday - Friday 9 am - 5 pm with 1/2 hour lunch)
- Job ref
- 407-CORP-6276053
- Employer
- Walsall Healthcare NHS Trust
- Employer type
- NHS
- Site
- Health Records Library, Route 144, Walsall Healthcare NHS Trust
- Town
- Walsall
- Salary
- £6.40 - £11.44 (National Minimum wage as per age)
- Salary period
- Hourly
- Closing
- 02/06/2024 23:59
Employer heading
Apprentice Health Records Clerical Officer
Apprenticeships: Apprenticeship
Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021
We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.
We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment
Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Job overview
To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. Attend all of the training sessions for the programme whenever necessary. Undertake any necessary home work during the length of the course.
To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.
An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the manager.
Main duties of the job
Support with preparation of patient documentation for inpatient and out patient activity
Support with the creation of patient records
Support with the pulling, preparing, retrieving of patient records
Support with the Subject Access Request Team
Maintain working relationships with colleagues, communicate effectively with patients, colleagues and external organisations.
Deal with queries face to face, electronically or via phone.
Working for our organisation
Walsall Healthcare offers a host of support for colleagues across the Trust, for career development opportunities and health and wellbeing. Working as part of our Health Records Library team, you will be a valued member of our Digital Technology Services Directorate, at Walsall Healthcare NHS Trust.
At Walsall Healthcare, we pay all our apprentices national minimum wage, as per age.
Detailed job description and main responsibilities
Health Records Library operates 24/7, 365 days per year. You will have the benefit of working as part of a large, supportive team but are also expected to show initiative, work independently and demonstrate consistently high standards. Being flexible in approach and having an awareness of the need for confidentiality and integrity is vital in this role. You will be able to work in a calm organised way with the ability to multi-task. You must be confident, friendly and able to work in a very busy environment.
Person specification
Essential
Essential criteria
- 2 x GCSE's or equivalent
- Experience of using Microsoft Office
Desirable criteria
- Develop own skills and knowledge
- Understanding of information governance
Knowledge
Essential criteria
- Knowledge of confidentiality and data protection
Desirable criteria
- understands confidentiality
Other
Essential criteria
- Knowledge of health and safety
Desirable criteria
- Support equality and diversity
Communication
Essential criteria
- Good communication skills
Desirable criteria
- Good customer service skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sonia Johnson
- Job title
- Health Records Team Leader
- Email address
- [email protected]
- Telephone number
- 01922 712272
- Additional information
Diana Spalve, Health Records Team Leader 01922 721172 extn 7457
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