Swydd wag: Senior Directorate Management Team Administrator, Tees, Esk and Wear Valleys NHS Trust, Durham

Crynodeb o'r swydd

Prif leoliad: Nursing and Governance
Gradd: 4
Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 346-CORP-065-24

Cyflogwr: Tees, Esk and Wear Valleys NHS Trust
Math o gyflogwr: NHS
Gwefan: Lanchester Road Hospital
Tref: Durham
Cyflog: £25,147 - £27,596 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: Today at 23:59
Dyddiad y cyfweliad: 24/05/2024

Senior Directorate Management Team Administrator

4

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

To provide high quality and comprehensive secretarial and administrative support to the Directorate Management Team.

To support the Directorate Management Team business and Directorate event programmes.

To have an understanding of the Directorate business and finance in order to assist and support the Senior Directorate Administrator to deliver outcomes for the Directorate Management Team and the Directorate.

To assist with any other additional support to the Directorate Management Team and Directorate as required, i.e. travel bookings, hotel bookings, conference bookings.

To establish robust systems and processes to assist in the management of the Directorate Management Team office and Directorate.

To promote at all times a positive image of people with mental health conditions and learning disabilities.

To promote at all times a positive image of the Directorate of Nursing and Governance and the wider Trust.

To provide and receive sensitive information from patients, clients, relatives and Trust staff regarding directorate business including incidents, complaints, regulatory and legal matters through telephone, electronic and written communication.

To ensure implementation of confidential systems for recording patient, client, relative information in relation to incidents, complaints, regulatory and legal matters, e.g. serious untoward incident reports, minutes of family meetings, professional letters to regulators.

To be able to manage complex information on a day to day basis to enable the Directorate Management Team to make appropriate decisions to ensure the effective operation of the Directorate Management Team office.

Communicates in a way which recognises difference and ensures that people feel included and their individual communication needs are met.

To analyse complex information on a daily basis and have an understanding of budget statements and business plans. This will involve regularly analysing staffing or business related information, monitoring compliance against agreed standards and taking appropriate remedial action to prevent breaches.

To process information on the basis of requests for allocation of time and resource regarding the work of the Directorate Management Team.

Manyleb y person

Qualifications

Meini prawf hanfodol

Recognised administrative qualification, i.e. OCR, or equivalent
IT skills to ICDL (International Computer Driving Licence) (or willing to work towards this)
5 GCSE’s (including English and Maths at grade C and above ) or equivalent Numeracy and Literacy Level 2

Meini prawf dymunol

Shorthand experience

Skills

Meini prawf hanfodol

Ability to work independently on complex issues to tight deadlines
Initiative, drive and motivation
Excellent word processing skills
Excellent diary management skills
Excellent organisational skills
Able to confidently collect and analyse data
To be well organised and have the ability to cope with pressure and prioritise workload

Experience

Meini prawf hanfodol

Proven organisational and communication skills
Excellent verbal and written communication skills
Analytical skills
Ability to deal with challenging people with sensitivity and discretion
Experience of administrative support of senior manager/director if a busy diverse high profile organisation
Minute taking
Event organisation

Meini prawf dymunol

Experience of working within an NHS environment

If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.

Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.

Newly Qualified Nurses

All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]

TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.

We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.

This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.

In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.

If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.

Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).

Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)

Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa please ensure you have no restrictions that would prevent you from taking this post.