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Job summary

Main area
Portering
Grade
Band 2
Contract
Bank: flexible working/zero hours
Hours
Flexible working - 0 hours per week (Bank)
Job ref
279-6241893-MAY24
Employer
279 University Hospitals Sussex NHS Foundation Trust
Employer type
NHS
Site
Worthing
Town
Worthing
Salary
£11.45 per hour
Salary period
Hourly
Closing
23/05/2024 23:59

Employer heading

279 University Hospitals Sussex NHS Foundation Trust logo

Bank Porter

Band 2

 About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

 Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First .  In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme  for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex. 

 

Job overview

Work as a team member with a flexible approach within the Facilities Department.  To provide a comprehensive service to the Hospital, undertaking scheduled and unscheduled movement of patients and materials as required for the benefits of clients, staff, relatives and visitors, complying with current legislation, and any other duties commensurate with the grading of the post. 

Main duties of the job

  • Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
  • To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
  • Guide and direct visitors and deal with in a helpful and friendly manner, taking written notes of any relevant information
  •  To be able to communicate sensitive information using tact and diplomacy when dealing with deceased’s family and friends.
  • Take a role in any departmental Information Technology initiatives.
  • Communicate daily with all users regarding any variation in service that may be required. Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
  •  Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
  •  Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards ie. Infusion pumps.
  • Attend daily briefing meeting with the Waste and Portering Supervisor, and liaise with other Supervisors.
  • Respond to the emergency Bleep for fire, medical emergency, major obstetric haemorrhage, deploying staff appropriately.
  • Ability to assess Health and Risk requirements’ ie manual handling and additional mechanical aids if necessary.
  •  

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a 
buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. 

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. 
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. 

We look forward to receiving your application and the start of your journey with UHSussex.

Detailed job description and main responsibilities

Communications and Relationship skills - (Factor 1)

  • Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
  • To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
  • Guide and direct visitors and deal with  in a helpful and friendly manner, taking written notes of any relevant information
  • To be able to communicate sensitive information using tact and diplomacy when dealing with deceased’s family and friends.
  • Take a role in any departmental Information Technology initiatives.

Analytical and Judgemental skills - (Factor 3)

  • Communicate daily with all users regarding any variation in service that may be required.  Using judgement to prioritise as necessary in consultation with the Portering and Waste Supervisor.
  • Assess how to safely transport hospital equipment and utilise appropriate manual handling techniques
  • Ability to identify certain pieces of equipment when transferring from Equipment Library to Wards ie. Infusion pumps.

 

-- Please see the attached job description and person specs for further info --

Person specification

Experience

Essential criteria
  • Experience in the role of Porter or equivalent service.
  • Experience in customer service awareness.
  • Able to carry out full range of physical requirements of the role
  • Manual handling /patient transfer competencies and techniques
Desirable criteria
  • Experience in healthcare environment
  • NVQ 2

Skills

Essential criteria
  • Utilize new Information Technology equipment to improve effectiveness
  • Good communication and relationship skills with patients, visitors, relatives, and colleagues
  • Evidence of having championed diversity in previous roles (as appropriate to role).
  • Evidence of having undertaken own development to improve understanding of equalities issues

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joe Green
Job title
Deputy Portering Manager
Email address
[email protected]
Telephone number
01903 205111
Additional information

01903 205111 ext 86856

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