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Job summary

Main area
Adult Community Mental Health Services
Grade
4
Contract
Fixed term: 6 months (role hours will cover 9am-17:00 Monday to Friday)
Hours
Full time - 37.5 hours per week (role hours will cover 9am-17:00 Monday to Friday)
Job ref
277-6254278-CMH
Employer
Oxleas NHS Foundation Trust
Employer type
NHS
Site
Ferry View Health Centre, Oxleas
Town
Greenwich
Salary
£29,460 - £31,909 pa inc
Salary period
Yearly
Closing
21/05/2024 23:59
Interview date
27/05/2024

Employer heading

Oxleas NHS Foundation Trust logo

Community Support Worker

4

Job overview

 Key Task and Responsibilities

  • Working under the guidance of a Registered Mental Health Nurse to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational, and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
  •  The job includes ability to take clinical instruction from qualified staffs, attend CPA review and document on RIO, complete Risk Assessment, Care Plan and attend home visit when required.
  • Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.
  • Implementing the principles of ‘recovery’: encouraging and supporting service users to engage with healthy lifestyles, facilitating psychosocial activities and other activities of their interest. 

Main duties of the job

  • Ability to establish a rapport with service users.
  • Ability to establish effective working relationships.
  • Ability to work as part of a team.
  • Good basic written, verbal and non-verbal communication skills.
  • Computer literacy.
  • Ability to work single handed with individuals/groups within a supportive environment.
  • Health, safety and risk awareness.
  • Good personal organisation skills.
  • Ability to conduct self and approach role in a professional manner.
  • Observation skills.
  • Ability to teach service users basic practical tasks to enhance their life skills.
  • Basic understanding of the role of the SW.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

  • We’re Kind
  • We’re
  • We Listen
  • We Care

Detailed job description and main responsibilities

  • Ensuring that community support needs are met under direction of a senior clinician.
  • Advocating for service users’ needs and rights within Trust policy.
  • Providing emotional support to individuals and their families. Attending CPA reviews, attending ward rounds, home visits, working alongside the qualified staff, according to care plans. Providing practical support for individuals and their families, such as helping with household tasks, personal care, and paperwork, such as risk assessment, etc. Supporting and monitoring their healthcare needs, including administering medication and temperature checks.
  • Supporting them to pursue hobbies and interests. Supporting the learning of new skills or gaining employment. Teaching life skills, such as budgeting and paying bills. Helping with everyday tasks such as meal preparation, writing a shopping list, going shopping or maintaining their housing tenancy. Helping them to access community facilities and be included in community groups. Understanding their communication needs and adapting your communication to each individual, e.g. sounds, tones, body language.
  • Working with other professionals, such as doctors and therapists, to ensure consistency of support. Analysing an individual’s needs and drawing up a focused support plan. Becoming both a role model and companion to the individual and uncovering shared interests, such as hobbies and outings.

Person specification

Experience

Essential criteria
  • 2 YEARS EXPERINCE WORKING AS SUPPORT WORKER
  • Experience of working with people with mental health needs
  • Group-work experience.
Desirable criteria
  • Working in mental health setting

Qualifications

Essential criteria
  • NVQ 3 qualification or more

Skills

Essential criteria
  • Effective communication and compassionate care

Employer certification / accreditation badges

Veteran AwareNo smoking policyAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Labake Akintunde
Job title
Team Manager
Email address
[email protected]
Telephone number
07387139503
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