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Job summary

Main area
SNAPS
Grade
NHS AFC: 2
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
271-BBM-6238781
Employer
Great Ormond Street Hospital for Children NHS Foundation Trust
Employer type
NHS
Site
Great Ormond Street Children's Hospital
Town
London
Salary
£27,515 per annum pro rata inclusive
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

Great Ormond Street Hospital for Children NHS Foundation Trust logo

Ward Housekeeper

NHS AFC: 2

Job overview

Chameleon ward has 14 inpatient beds. This includes 10 cubicles and a 4 bedded neonatal High dependency bay.

The ward is recruiting a Part -Time Housekeeper for 22.5 hours per week.

This is managed by the Ward Sister for Chameleon and this role involves working within a team of nursing staff and multi disciplinary team members to support the family’s stay in hospital. This would include liaising with the other part time Housekeeper currently on Chameleon.

Main duties of the job

Have knowledge and understanding of the patient environment and its associated required standards.


Have knowledge and understanding of how the associated Estates and Facilities (EFM)Services (i.e. Catering, Portering, Linen, Works, , Materials Management, Domestic Services) work and provide the individual service to the Ward and how they are accessed.

Follow the Trust Infection Control policies and procedures when carrying out all aspects of their role e.g., food safety, hand hygiene, decontamination, infection cleans Provide excellent communication between the units and Estates and Facilities to ensure effective coordination of support services at unit level.


Participate in risk and incident management in line with Trust and local Policies.


To have a full understanding of the Trust’s Child Protection Policy and Guidelines and what actions should be taken if you have any concerns.

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person specification

GOSH Culture and Values

Essential criteria
  • GOSH Always Values

Academic/Professional qualification/Training

Essential criteria
  • GCSE or equivalent in English and Maths
Desirable criteria
  • Basic Food Hygiene Certificate
  • NVQ Level 2 in a relevant subject

Experience/Knowledge

Essential criteria
  • Previous experience of customer care in hotel services/hospitals/residential homes/schools
  • Experience of working in a busy environment
  • Experience in dealing with complaints, incidents and problem solving
  • Knowledge and understanding of different cultural needs
  • Knowledge of good health and safety practice
  • Accountability – Takes responsibility for own actions and promotes good team working
  • Openness – Shares information and good practice appropriately
  • Mutual respect – treats others with respect
Desirable criteria
  • Experience of working in a food-based industry
  • Knowledge of basic practices that would prevent the risk of fire

Skills/Abilities

Essential criteria
  • Ability to follow instructions
  • Excellent communication skills (oral and written)
  • Ability to multi-task effectively
  • Ability to remain calm under pressure
  • Able to prioritise and use initiative
  • Ability to develop good rapport with staff, families and patients
  • Basic computer skills
  • Excellent customer service skills/ Ability to work within a multi disciplinary team

Employer certification / accreditation badges

Apprenticeships logoDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesCare quality commission - GoodDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardMenopause Workplace Pledge

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Fiona Rundle
Job title
Ward Sister
Email address
[email protected]
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