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Trosolwg o'r swydd

To provide and embed a supportive, motivational and compassionate leadership culture across the EOC This role is a key leadership role in supporting EEAST in continuing our journey and consistently deliver our vision and values.

This role will be required to work within the EOC's and hybrid working. The position will be based at Bedford, Norwich and Chelmsford EOC.

This role attracts Section 2 unsocial and the EOC Clinical Workforce Managers will be required to work weekends (1 in every 3) and no night working. 

Prif ddyletswyddau'r swydd

Accountable to the EOC Senior Managers Clinical Services and responsible for management of a defined group of staff within their portfolio of responsibility. This will include some line management functions of EOC based teams which may include clinical staff and non-clinical EOC staff.

The EOC Clinical Workforce Manager (CWM) is responsible for ensuring their teams maintain compliance with all relevant key quality and workforce requirements. The role will be accountable for a range of key performance indicators for groups of multi-disciplinary teams.

The CWM will work autonomously providing working cover which will ensure continuity of management and providing high quality visible leadership. This will the EOC Clinical Workforce Manager to receive the appropriate tactical commander education.

The CWM will operate flexibly across the defined area of responsibility and they will provide support, guidance and advice to all staff based at, or visiting, the EOCs. The role will provide the named leadership point of contact (within area of responsibility) for all staff related issues and be an interface with local stakeholders and external agencies as required.

Gweithio i'n sefydliad

EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.

Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day. 

We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.

The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge. Access is available to neighbouring MTCs such as those in London.

Our core values

• Care - We value warmth, empathy and compassion in all our relationships
• Teamwork - Together as one, we work with pride and commitment to achieve our vision
• Quality - We strive to consistently achieve high standards through continuous improvement
• Respect - We value individuals, including our patients, our staff and our partners in every interaction
• Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do.

Our 4 goals are:

• Be an exceptional place to work, volunteer and learn
• Provide outstanding quality of care and performance
• Be excellent collaborators and innovators as system partners
• Be an environmentally and financially sustainable organisation