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Job summary

Main area
Corporate
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4256
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Broughton HQ
Town
Preston
Salary
£22,816 - £24,336 Per Annum
Salary period
Yearly
Closing
13/05/2024 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Estates Administrator

Band 3

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

The North West Ambulance Service is looking for an Administrator to join them as the main point of contact for the Estates Team.

This role is a great opportunity for an enthusiastic team player who has a track record of delivering excellent customer service.

Applicants will need to be able to work in a fast paced environment, able to show initiative and prioritise their own workload as well as being a strong administrator familiar with using multiple software applications.

Main duties of the job

The post holder will primarily deliver a professional and proactive helpdesk service to the Trust together with delivering effective admin support to the wider Estates management team.

The team is looking for applicants who effectively communicate; face to face, by phone and in writing with a wide range of people including staff and external stakeholders such as partner organisations and sub-contractors.

Applicants will need to be able to work in a fast paced environment, able to show initiative and prioritise their own workload as well as being a strong administrator familiar with using multiple software applications.

Experience of using a Computer Aided Facility Management (CAFM) system would be an advantage.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role. 

Person specification

Experience and work achievements

Essential criteria
  • Educated to a minimum of GCSE level in 5 subjects including literacy and numeracy or equivalent.
  • NVQ 3 in Business Administration or IM&T or equivalent experience
  • Evidence of continual professional development
Desirable criteria
  • European Computer Driving License or equivalent.

Skills and abilities

Essential criteria
  • Minimum of 1 years experience of working within an Administration capacity
  • Excellent customer care skills
  • Knowledge of full range of office procedures, software programmes acquired through NVQ III in Business Administration and ECDL including advanced keyboard skills and Microsoft Office
  • Experience of minute taking
  • Possess a full driving licence
Desirable criteria
  • Experience of working within a helpdesk/customer service environment.
  • Knowledge of a Computer Aided Facility Management (CAFM) system
  • Experience of working in the NHS and /or building trades
  • Health and Safety knowledge

Personal attributes

Essential criteria
  • Ability to work independently, using own initiative and to tight deadlines
  • Assertiveness
  • Confident Manner
  • Diplomacy
  • Flexibility
  • Excellent verbal/listening skills
  • Committed to continuing personal development
  • Ability to work well within a team

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Donna Kavanagh
Job title
Estates Business Officer
Email address
[email protected]
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