Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-AC6005
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £25,147 - £27,596 Per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 07/05/2024
Employer heading
Database and Service Coordinator for Adult PDC Service
Band 4
Job overview
We are seeking to employ a highly motivated and proactive individual to fulfil the role of Database and Service Coordinator for the Adult PDC Service. The successful candidate will have a minimum of 1-2 years experience of working in a supervisory or management post either with the NHS or have relevant experience outside the Trust with Transferable skills. You will need to be able to demonstrate good organisational skills. Have an excellent working knowledge of using data bases and excel spreadsheets. You will need to be able to coordinate the multidisciplinary teams around diary management and outside meetings.
The PCD Team is a small but rapidly expanding Team, and works closely with the Cystic Fibrosis Team. The core working hours for this role will be Monday - Friday between 9am and 5pm. Unfortunately there is no flexibility to consider a job share.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Due to the nature of this role and service, this role is on-site and the hours are as advertised. Please talk to us at interview about the flexibility you need, and we will explore what’s possible for the role and service UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
Generate reports for the PCD Team for the purpose of audit and research.
Responsible for development of all active departmental database systems, improving accuracy and efficiency of data entry.
Able to clean incorrectly entered data.
Regularly generate monthly statistics, audit data, ad-hoc reports Power Point presentations and excel spreadsheets.
Monitor data input to ensure accuracy and consistency.
Problem solve issues "from scratch" where no prior knowledge is available.
Assist patients during incidental contacts on an occasional basis.
Prioritise workload.
To adhere to Trust Data Protection policy and maintain strict patient confidentiality at all times. This includes utilising the correct procedure for the disposal of confidential waste.
Health and Physical abilities sufficient for the post (if necessary with reasonable adjustments.
RSA 3 word processing/typing or equivalent.
As a minimum to be educated to GSCE (or equivalent) standard with a Microsoft Office Specialist Certification or at least 3 years working experience of the Microsoft Access support in a networked environment.
Experience as a secretary in a customer-focused environment.
Knowledge on setting up databases and processing of data onto them.
Extensive knowledge of Microsoft Windows NT4/2000/XP, Microsoft Office 2000, email, networking, printers.
Ability to work under pressure. Have good written and verbal skills. Good organisational skills. Ability to manage conflict.
Ability to work on own initiative. Good telephone manner.
Ability to learn and understand the service. Accuracy and attention to detail.
Person specification
Qualifications, knowledge and experience
Essential criteria
- NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer- focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
Desirable criteria
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
Skills and competencies
Essential criteria
- People management
- Advanced Microsoft Office skills
- Time management
- Teamwork
- Communication
- Ability to learn and assimilate information quickly
- Diplomacy
- Team development
- Data analysis
- Problem solving
- Prioritisation
- Organisational skills
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Dossett
- Job title
- PCD Clinical Nurse Specialist
- Email address
- [email protected]
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