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Job summary

Main area
Corporate
Grade
Band 3
Contract
Fixed term: 13 months (End Date; 31.07.2025)
Hours
Full time - 37.5 hours per week
Job ref
242-4258
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Ladybridge Hall
Town
Bolton
Salary
£22,816 - £24,336 Per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Communications Assistant

Band 3

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

Communications Assistant  (maternity cover)

We are looking for a band 3 full-time Communications Assistant to support the senior management and wider Communications and Engagement Team in the full spectrum of communications administration.  The role will provide maternity cover for the substantive postholder from July 2024 for approximately one year). Based at Ladybridge Hall, Bolton the successful candidate will provide an organisational and administrative function in relation to communication projects and campaigns, event planning and media requests. 

Main duties of the job

The post holder will be the first point of contact for the team’s key digital mailboxes and oversee the distribution and logging of Freedom of Information (FOI) requests as well as the production of monthly returns and reports, record keeping, information provision and general administrative duties including the production of team dashboards; agenda and action logs.

The role is varied and provides an excellent grounding in communication administrative skills within the ambulance and NHS/emergency service. Strong written and verbal communication skills are required as well as attention to detail and excellent record keeping and planning.  Creativity and enthusiasm for the job are essential. 

 

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure you read the Job Description and Person Specification attached to the advert in full before applying.

Person specification

Qualifications and Education

Essential criteria
  • At least five GCSEs in grades A – C including English and Mathematics
Desirable criteria
  • A level English, NVQ/SVQ Level 3, or a BTEC National qualification relating to business administration

Skills and Abilities

Essential criteria
  • Excellent verbal and written communication skills
  • Excellent organisational and administrative skills
  • An ability to co-ordinate your own work plans and manage your time effectively
  • Demonstrate excellent IT literate and keyboard skills
  • An ability to demonstrate flexibility and be able to adapt to a changing environment
  • Demonstrate effective planning skills
  • The ability to work within a team

Knowledge and Experience

Essential criteria
  • 12 months experience of office administration
  • Experience of a range of IT software packages including Microsoft office
  • Experience of social media channels and their usage with different audiences
  • Ability to work under pressure and to tight deadlines
  • Attention to detail and meticulous record keeping
Desirable criteria
  • Demonstrable interest in communications/public relations
  • Awareness of media and PR techniques

Personal Attributes

Essential criteria
  • Desire to improve and develop communication skills and expertise
Desirable criteria
  • Enthusiasm and passion for communications

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Watson
Job title
Communications Manager
Email address
[email protected]
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