Job summary
- Main area
- Human Resources
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-THQ2-159
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £43,742 - £50,056 pa or pa pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
- Interview date
- 14/05/2024
Employer heading
Advanced Workforce BI Analyst
Band 7
Job overview
We have an exciting opportunity for an Advanced Workforce BI Analyst at University Hospital Southampton NHS Foundation Trust (UHS). The role will have a primary focus on business intelligence, data science, planning, reporting, information analysis using digital solutions and developing the workforce systems. If you have previous experience in these areas whilst being able to manage a diverse group of stakeholders, we would love to receive your application.
The Workforce team provides advanced analysis, planning, data management and reporting internally and externally for the UHS as well as publishing findings and any suggestions on areas for further interrogation or development.
We need an approachable, analytical, well-organised individual with excellent communication skills who can work within a challenging, dynamic and fast-moving environment with critical deadlines. An ability to build relationships to collaboratively deliver successful solutions is essential.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
What you’ll do
The post holder will act as a lead analyst to provide specialist analytical support and proactively inform internal or external stakeholders about UHS workforce. This will be achieved by identifying, manipulating and analysing data from a range of sources across the Trust (and benchmarking with other trusts where necessary) to draw expert conclusions.
You will be responsible for making recommendations designed to support workforce planning, lead on all data quality and recording issues that may have a direct effect on UHS performance, staff and patient experience. Using advanced analytics, data science tools and techniques to monitor and report on key performance indicators and metrics that relate to strategic objectives and understanding.
There is also a requirement to review and develop the business intelligence service to improve access to information, quality and reporting elements to fulfil our local and national reporting and planning expectations.
What we’re looking for
The post holder must have knowledge and experience of the NHS, ideally knowledge of BI tools, national reporting and planning requirements and possess excellent communication skills. Attention to detail and the ability to work under pressure against tight deadlines are key along with the following:
• Project management skills and ability to lead people or services
• Excellent ability to design, negotiate and deliver flexible creative solutions within key timescales.
• High attention to detail, customer-facing skills and an enthusiasm for working collaboratively with others;
• Specific knowledge of business intelligence tools, information analysis, data management and reporting along with coding and automation abilities (examples such as SQL, VBA, Qlikview, PowerBI, Data warehousing, Python etc)
• Experience in gathering and analysing information and requirements and proficiency in the use of MS Office and the suite of applications;
• The ability to communicate highly complex information clearly at all levels across the organisation both written and verbally;
• A flexible and organised approach with a proven ability to work to deadlines, prioritise and multi-task, seeking advice and escalating issues where appropriate.
Person specification
Qualifications / training required
Essential criteria
- Educated to masters level in a numerate discipline or able to demonstrate an equivalent level of knowledge, skills and experience within a health informatics environment e.g. at senior analyst/principal analyst level
- Continuing development of knowledge and expertise within field
Desirable criteria
- Healthcare workforce, information, analytics, data science or computing background.
- Evidence of continuing professional education in a relevant discipline, such as Healthcare, workforce data, intelligence, planning, management
Previous or relevant experience necessary
Essential criteria
- Able to demonstrate the use of software to create new tools and resources.
- Able to demonstrate the use of software to process raw data, create complex reports and provide information outputs
- Experience and expertise in information management and delivery
- Knowledge of NHS workforce based data, staff information or administration systems (eg. ESR, electronic rostering systems) and operational reporting requirements
- Project management and implementation experience
- Demonstrable use of Management Information Systems and associated reporting tools at an advanced level
- Able to demonstrate extensive experience of information analysis and reporting
- Adaptation, creation, and implementation of policy and procedures within information setting
- PC computing environment including the use of desktop software at an advanced level
- Expertise and experience in dealing with identifiable data and commercially sensitive data
- Experience of leading service delivery to meet set timescales and deadlines
Desirable criteria
- Experience within the subject area of healthcare mandatory reporting and data intelligence for all staffing groups with awareness of workforce pathways and environmental factors.
- Experience within the subject area of workforce planning, forecasting, activity based staff management and knowledge of NHS acute sector operational requirements
- Has used corporate or industry standard software to extract, transform and load data from different systems or sources.
- In depth specialist experience working as an analyst or analytics lead within a healthcare intelligence or reporting environment
- Reporting using SQL and SQL based tools on relational databases
- Experience of using or creating benchmarking / comparative analysis.
- Experience of training people how to use software / systems / information
- Experience of information management and delivery within the acute hospital sector
- Experience with using national NHS datasets.
- Has produced or interpreted advanced data visualisations within a professional capacity.
- Team and staff management at team head level or above
Values and behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sally Doe
- Job title
- Workforce Manager
- Email address
- [email protected]
- Telephone number
- 07825676424
- Additional information
Helen Tsao -
Head of Workforce -
07765 828126
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