Job summary
- Main area
- Cardiology
- Grade
- Band 3
- Contract
- Fixed term: 5 months
- Hours
- Part time - 15 hours per week
- Job ref
- 290-WCCS-1335
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- London
- Salary
- £27,948 - £29,468 pa inclusive pro rota
- Salary period
- Yearly
- Closing
- 10/05/2024 23:59
Employer heading
Patient Scheduler/Receptionist
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
We are looking for an enthusiastic and experienced Administrator/Receptionist to work in our Diagnostic Cardiology administration team based at Hammersmith Hospital.
In this role, you will undertake all administrative process relating to Diagnostic Cardiology outpatients including reception and back office tasks.
You must have excellent communication skills, organizational and customer care skills. You will have the personal qualities to deal confidently and confidentially with our patients, clinical staff and other Trust staff and health professionals. You will be flexible in your approach to supporting the service to achieve its objectives and be able to work in a team.
Due to the popularity of some positions, we reserve the right to close the vacancy early. We are committed to equal opportunities and improving the working lives of our staff. Please talk to us at interview about the flexibility you may need.
Please note this post will be a full time substantive post, based primarily at Hammersmith Hospital.
Main duties of the job
To provide reception cover, patient scheduling and administration support, working flexibly across the directorate, maintaining a high quality of service to patients, carers and other visitors
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Person specification
EDUCATION
Essential criteria
- G.C.S.E grade C or above in Maths and English or equivalent qualification.
SKILLS/ABILITIES
Essential criteria
- Organised
- Tact and diplomacy, helpful, willing, cheerful, flexible, kind and caring
- Ability to demonstrate customer care skills
EXPERIENCE
Essential criteria
- Working as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Conor Court,
- Job title
- Admin Manager
- Email address
- [email protected]
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