Job vacancy: Delivery Manager, North West Ambulance Service NHS Trust, Manchester, Liverpool

Job summary

Main area: Corporate
Grade: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 242-4270-LR

Employer: North West Ambulance Service NHS Trust
Employer type: NHS
Site: Parkway, Estuary Point
Town: Manchester, Liverpool
Salary: £50,952 - £57,349 Per annum
Salary period: Yearly
Closing: 12/05/2024 23:59

Delivery Manager

Band 8a

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Person specification

Skills / competencies

Essential criteria

Ability to deliver at pace in complex environment. Strong delivery focus, with the ability to drive progress forward and a passion for results and achieving goals
Excellent planning and organisational skills
Be highly articulate and credible, consistently influencing and delivering inspiring, engaging and meaningful information regarding the future direction
Able to build collaborative relationships and solve issues by engaging the right people at the right time
Lead the team, accepting responsibility for achievement of objectives and creating a shared sense of ownership for service delivery
Engage widely with end users to seek input into setting strategic objectives and identifying new ideas and improved ways of working
Effective at engaging with a broad range of stakeholder from digital, clinical and operational teams and ensure communication is clear and understood by all
Recognise when change is required and demonstrate personal ownership for pursuing, communicating and implementing the change, whilst minimising the motivational impact on others
Ability to actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists
Able to identify innovative ways to solve problems
Ability to make judgements on multi-stranded or complex IM&T problems which may have no precedent or where there are conflicting opinions
Ability to provide and receive complex, sensitive or contentious information, where developed persuasive, motivational, negotiation, training, empathic or re- assurance skills are required
Ability to manage, motivate and develop staff
Demonstrates a collaborative approach and good team working
Demonstrable compassionate and inclusive leadership
Experience in the application of HR processes
Demonstrable experience of line management responsibilities

Qualification and knowledge

Essential criteria

Educated to Masters level or equivalent demonstrable knowledge and experience to Masters level in a relevant field
Recognised qualifications in agile and traditional project and delivery management methodology e.g Agile Project Management, PRINCE2 OR equivalent experience in agile project management and digital delivery
Demonstrates commitment to own continued professional development (CPD)

Experience

Essential criteria

Experience of leading complex deliverables in the public sector motivating multi-disciplinary teams, including working with complex governance and external assurance bodies
Experience leading and managing teams in a matrix management style and achieving the right outcomes
Highly developed implementation experience in complex activities that have enable significant organisational change in a successful manner utilising technology
Understanding the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
Experience of removing blockers or impediments that affect plans, ensuring teams plan appropriately for their own capacity
Experience of building successful delivery teams
Experience of communicating and influencing at a senior level and of giving presentations at local/national levels
Ability to work with minimal supervision and to meet deadlines

Values and behaviours

Essential criteria

Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values and behaviours

Essential criteria

Being at our best – professional and adaptable and takes pride in work
Making a difference – act with compassion, kindness and integrity towards everyone

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are only able to provide sponsorship to health care professionals under the shortage occupation list for healthcare This list can be found here Skilled Worker visa: shortage occupations for healthcare and education - GOV.UK (www.gov.uk)

Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.