Job summary
- Main area
- Corporate
- Grade
- Band 8c
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 242-4271-LR
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Parkway
- Town
- Manchester
- Salary
- £70,417 - £81,138 Per annum
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
Associated Chief Information Officer - Data Insights & Intelligence
Band 8c
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
We are looking to recruit an Associate Chief Information Officer for Data Insights and Intelligence as part of the Digital Senior Management Team. This role will be key to enabling the Trust to achieve its ambitions to transform Urgent and Emergency care as a data driven organisation. The post holder will work with the Chief Information Officer and the Digital senior management team to deliver on the Data Insights and Intelligence plans, developing a vision and strategy for data insights and intelligence and building the capability and capacity of the team to support the Trust to deliver it’s ambition to be the best ambulance service in the UK.
The advert will close on 12th May, a Situational Judgement Test for shortlisted candidates will be issued by 15th May and an assessment centre will be held on 22nd May.
Main duties of the job
The post holder in summary will be responsible for
- Developing a clear strategy and vision for data within NWAS to enable the trust to make better decisions through better data and better analysis
- Development of the data roadmap in collaboration with senior leaders from across the trust
- Understanding and advising on the latest trends and insights around the utilisation of data, analytics and artificial intelligence
- Leading the data teams in delivering a robust, responsive and sustainable service that supports the trust in its strategic aims
- Working across the Trust to bring leaders and content experts together to use data to evaluate and improve our services
- Developing and maintaining relationships with external stakeholders within the NHS and outside the NHS
All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Person specification
Skills / competencies
Essential criteria
- Excellent leadership skills that enable collaborative working towards a shared vision
- Strong leadership skills with the ability to effectively manage and inspire a team of BI professionals
- Extensive experience in the field of business intelligence and digital development, including data analysis, reporting, data visualization and software development
- Proven track record of developing and implementing BI strategies and solutions that drive business growth and improve decision-making processes.
- Excellent interpersonal skills with the ability to persuade and influence at all levels
- Excellent written and verbal communication skills
- Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources
- The ability to demonstrate original thought and apply innovative approaches
- Good team building skills with the ability to motivate other people and manage conflict
- Programme / project Management skills with the ability to manage complex workloads
- Ability to work well under pressure, prioritise, delegate and meet challenging deadlines
- High level of presentation skills with the ability to adapt style and approach to a variety of audiences
- Ability to teach and coach others at all levels
- Good attention to detail
- Knowledge of cloud-based BI solutions and experience with cloud platforms such as AWS or Azure.
- Advanced user of Microsoft Project
- Competent user of information systems such as Microsoft Office Suite, including Project and Access
- Strong proficiency in BI tools and technologies, such as data visualization platforms (e.g., Tableau, Power BI) and analytics software
- Excellent data storytelling and presentation skills to effectively communicate insights and findings to stakeholders
- Advanced user of information systems such as Microsoft Office Suite, including Visio, spreadsheets and databases.
- Driving license (full)
- Demonstrable compassionate and inclusive leadership.
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities.
Qualification and knowledge
Essential criteria
- Bachelor's or Master's degree in a relevant field such as computer science, information systems, or business analytics or equivalent industry experience
- Evidence of further personal professional development
Experience
Essential criteria
- Significant experience of strategic planning to support wider organisational objectives
- In-depth knowledge of BI tools and technologies, such as data warehousing, ETL (Extract, Transform, Load), and analytics platforms.
- Proficiency in SQL (Structured Query Language) and other data querying languages
- Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from complex datasets.
- Familiarity with data governance and data quality best practices.
- Strong project management skills, with the ability to prioritise tasks and deliver projects within specified timelines
- Significant experience working a senior level in a large and complex organisation
- Experience of leading innovative approaches to business intelligence
- Experience of building relationships and managing difficult partnership to achieve goals
- Knowledge of a variety of analytical and data display methods to understand variation at a process, system and population level
- Experience of Informatics Department Management
- Experience of managing complex projects using a proven Project Methodology.
- Experience of managing an extensive workload in complex environments
- Understanding of Information Governance
- Understanding of Information reporting methods
- Understanding of NHS information requirements
- A sound understanding of business process and importance of quality data
- Understanding of Performance Management
- Understanding and experience of different methodologies and approaches to project delivery, e.g. sprint, prince 2
Values and behaviours
Essential criteria
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential criteria
- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jenny Wharton
- Job title
- Chief Information Officer
- Email address
- [email protected]
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