Job overview

The Patient Safety Case Managers are clinical investigators with the responsibility for overseeing the management of cases triggered as part of the Trusts Patient Safety Incident Response Plan (PSIRP).

the post holder will work closely with clinical teams ensuring that patient safety incidents are rapidly and comprehensivley reviewed to identify learning and improvement opportunities as well initiate futher investigation in line with the Trusts PSIRP.  

Main duties of the job

•    The post holder will support the clinical triaging of patient safety events and where required, the initiation of further investigation. This review will be clinically complex and will require in depth review of clinical records to establish a narrative describing the events relating to the patient safety event, which will formulate a key component of the Initial Incident Review (IIR) undertaken by the clinical speciality concerned. The post holder will maintain oversight of the completion of the Initial Incident Review. Compassionate engagement with those affected by patient safety event will also be managed and supported by this post holder. 
•    The post holder will liaise with the appropriate teams to further manage the response to the patient safety event. 
•    The post holder will be responsible for ensuring all documentation/reports relating to PSIRF responses is appropriately completed by all individuals affected by the event. The post holder will also be expected to lead and facilitate After Action Reviews (AAR).
•    The post holder will be highly skilled in the development of patient safety investigation reports and will be expected to take the lead on Trust wide safety improvement activities. 
•    The post holder will have broad clinical knowledge and experience and will use their reasoning, clinical acumen to manage their workload, make decisions and proactively deal with issues independently.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. .