Detailed job description and main responsibilities

• On a day-to-day basis, to serve as the deputy, in the line management of the entire imaging administration team involved in duties such as reception, appointment scheduling, patient pathway navigation and secretarial duties throughout trust sites (i.e., acute hospital site, community diagnostic services, etc).
• To provide an administration and clerical function across imaging that can fulfil the needs of the service and the Trust in terms of key performance indicators, quality and financial targets. 
• To support waiting list management (i.e., DM01), 2 Week Wait and Cancer performance, as well as scheduling and booking of appointments for patients to access imaging at the Trust, based on (1) clinical priority followed by (2) date of referral.
• Able to ensure appropriate procedures and Trust Policies are adhered to at all times and that standards of performance are set, monitored, maintained and developed to meet operational needs.
• To ensure co-ordination and effective functioning of the administration team across imaging, as well as providing business and personal assistant support to Clinical Director of Imaging, Head of Imaging, ionising radiation operations lead, and non-ionising radiation operations lead.
• Acting in a discreet manner as gatekeeper to the Clinical Director -Imaging and the Head of Imaging by monitoring the email inbox for the Head of Imaging, using initiative to delegate, action tasks and manage their calendars. 
• Expect to specifically lead, manage, develop and maintain an effective and quality focussed secretarial and patient pathway navigator service to consultant radiologists, referral teams and provide ad hoc secretarial assistance to the wider imaging management teams (i.e., section heads and above).
• It is essential that the post holder can act as a pivotal role for all communication with patients, professional imaging colleagues, internal hospital departments and external agencies (i.e., imaging networks, department of health, NHS England) to ensure continuity of patient care. 
• This role also involves the facilitation of meetings for the Departments’ senior team, including meeting organisation, the writing and circulation of an agenda and papers and the taking / distribution of accurate minutes.
• You will be expected to manage their workload making independent decisions regarding the prioritisation of incoming work according to the demands of the department.
• The role will consist of both cross sits (acute hospital/community diagnostic centres/main office off-site location) and hybrid working (designed trust work location and from home).
• Contracted hours of work may be rostered across 08:00-20:00, 7 days per week on a non-consecutive basis.

Please refer to the job description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing  employment  with  the  Trust,  all  employees  (except Medical & Dental Staff on national terms and conditions) are  subject  to  a probationary period lasting  a  period  of  six  months  with  an  option  to extend  for  a  further  six  months  to  a total of  12 months