Job vacancy: Cancer Pathway Navigator Colorectal/Urology, The Christie NHS Foundation Trust, Manchester

Job summary

Main area: Clinical Oncology Admin Support - E00093
Grade: Band 4
Contract: 12 months (Fixed Term 12 Months)
Hours: Part time - 32 hours per week
Job ref: 413-96255-CNS-AK

Employer: The Christie NHS Foundation Trust
Employer type: NHS
Site: Clinical Oncology Admin Support - E00093
Town: Manchester
Salary: £26,530 - £29,114 per annum, pro rota
Salary period: Yearly
Closing: 24/07/2025 23:59

Cancer Pathway Navigator Colorectal/Urology

Band 4

Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

Communications and Relationships

The post-holder will be required to:

· Demonstrate a professional approach to work and to promote positive and collaborative working relationships with other departments/multidisciplinary teams across the Trust and other Hospital Trusts.

· Working collaboratively with the relevant treatment scheduling teams to provide a seamless service, which is responsive to patients’, carers and relatives’ needs.

· Communicate effectively with members of the multidisciplinary team and relevant personnel from other Hospital Trusts to avoid delays in pathways and to keep the patient always informed.

· Assist in triaging new appointments and arranging follow up appointments, scheduling treatments as directed by the clinical team.

· Build and maintain a close relationship with the Performance Team to assist in identifying and resolving pathway blockages.

· Ability to promote patient centred care and establish good relationships with patients and relatives/ carers and the clinical teams and wider MDT.

Planning and Organizational Skills

The post-holder will be required to:

· Ensure that all aspects of care/interaction with patients, carers and relatives are documented in line with Trust policies on Trust systems and departmental databases.

· Assist the clinical team with audits/research.

· Participating in meetings as requested by the disease groups.

Responsibility for Patient Care

The post-holder will be required to:

· Assist in triaging and arranging new and follow up appointments, scheduling treatments as directed by the clinical team.

· The ability to provide empathy and support to the patients, carers and relatives whilst signposting them to further services.

· Providing non-clinical advice to patients on the phone, being able to identify specific issues and having an awareness of when the patient requires urgent treatment or to be sign-posted to the appropriate resource in the hospital, other trusts or community.

Responsibility for Policy/Service Development

The post-holder will be required to:

· Ensure all standard operating procedures relating to the service are regularly reviewed and revised as necessary. Develop new standard operating procedures for the service where required.

· Ensure standardisation across all specialties as appropriate.

Responsibilities for Human Resources

The post-holder will be required to:

· Provide support and cover for absences, this at times may be across different specialities.

· Take own responsibility for ensuring all their own mandatory training is always up to date.

Person specification

Qualifications

Essential criteria

5 GCSE’s grade C or above including Maths and English or equivalent.
ECDL or equivalent demonstrable skills.
NVQ 2/3 in Health or Social care or equivalent experience.

Desirable criteria

Basic Communication Skills training

Experience

Essential criteria

Experience of working in a health care setting for a minimum of two years.
Experience of working as part of a team and in isolation.
Experience in managing priorities under pressure, to meet service needs and strict deadlines.

Desirable criteria

Experience co-ordinating a patient workload.

Skills

Essential criteria

Ability to communicate at all levels and in difficult circumstances. Excellent communication and interpersonal skills.
Good organisational and administrative skills with ability to prioritise workload.
Ability to work well under pressure and remain calm in difficult situations.
Ability to retrieve information from a wide range of sources and in different formats.

Knowledge

Essential criteria

Computer Literate with good knowledge and understanding of computer packages, e.g., Microsoft Office.
Knowledge and experience of using Trust IT systems: e.g., Careflow, CRIS, CWP

Values

Essential criteria

Ability to demonstrate the organisational values and behaviour including: Act with Kindness, Connect with People, Make a Difference

Other

Essential criteria

Ability to work as part of a team
Ability to work on own and to use initiative
Excellent interpersonal skills
Flexible and pro-active approach
Self-motivated and Enthusiastic

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.