About the role

The role holder will be part of the wider Tŷ  Hafan family wellbeing service and will be expected to work in close collaboration with colleagues from family support, play & therapy and clinical colleagues based at the hospice and other areas across Wales. You will work closely with statutory colleagues in health, education and social care to ensure the holistic palliative care needs of the family are met. 

The role is responsible for assessing the need, and the delivery of emotional, social and practical support to families and children with life shortening conditions at the hospice, home and wider community, including hospital settings. This includes facilitating the delivery of a comprehensive pre and post bereavement service for each identified child and their family including the provision of psychosocial support, anticipatory grief support, end of life planning, memory making and advocacy.

Our new enhanced benefits package include:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to hours)
• The ability to continue an existing NHS pension or to enrol in our Group Personal Pension Scheme with an employer contribution of 5%
• Investment in your professional development with allocated time for training opportunities.
• Life assurance (death in service benefit)
• Wellbeing support and clinical supervision available both on site and through external providers
• Employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Employee complementary therapy and yoga sessions offered regularly.
• Cycle to work scheme, discounted gym membership and shopping discounts
• Subsidised meals prepared onsite
• Free on-site secured parking. 

About Us

Tŷ Hafan's ambition is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that needs of each child and their family are unique, and we know that caring for a child with life-shortening condition is often extremely demanding. Our aim is to make sure that no one is doing this alone. Our colleagues, volunteers and supporter are crucial in the delivery of our ambition - we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision is A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose is No family should have to face the unimaginable loss of their child alone. With children and families at the heart, of all we do, at end of life, through bereavement and beyond.

Our Values are Demonstrating compassion, Providing excellent service, Working together and Taking ownership.

Our team at Tŷ Hafan are supportive and inclusive, we value individual differences, and understand experience can come from many avenues, therefore it is not essential to have previous experience working in a palliative care environment. Palliative care is defined as the total care of individuals from diagnosis of a life-shortening condition, beyond transition into adult services, or in providing extensive bereavement support. It is important to remember that paediatric palliative care is so much more than just end of life care, Tŷ Hafan holds enhancing quality of life at its very core.

Further information

Please see the full job description and person specification or email [email protected].

Additionally, you are welcome to contact Kirsty Gibbs, Family Support Lead ([email protected]) or Lynne Phelps, Head of Family Wellbeing and Outreach Services ([email protected]) for an informal and confidential conversation.

Tips for candidates

All applications and interviews will be assessed using the person specification included within the job description.

Please note that our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Additional Information

Successful applicants must be UK residents and we do not offer sponsorships at this time. You will be subject to the outcome of an enhanced DBS (Disclosure and baring service) check and two satisfactory references.

Tŷ Hafan is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all.