Job vacancy: Applications Administrator, Leeds and York Partnership NHS Foundation Trust, Leeds

Job summary

Main area: Informatics
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 173-34625-COR

Employer: Leeds and York Partnership NHS Foundation Trust
Employer type: NHS
Site: St Mary’s House
Town: Leeds
Salary: £24,937 - £26,598 Per Annum
Salary period: Yearly
Closing: 07/08/2025 23:59

Applications Administrator

Band 3

Detailed job description and main responsibilities

• Provides second line support for users of existing systems.
• Works to provide the resolution of issues/problems by analysis of information gathered in conjunction with
o Operational staff
o The wider Digital Change & Systems Team
o 3rd party providers
o IT colleagues within Informatics
o Performance Management & Information
o Information Governance
o Other Trust departments as and when necessary (e.g. Single Point of Access )
• Escalates issues to management as required.
• Work closely with all system users.
• Assists in the monitoring of service desk calls assigned to the Applications Management and Integration team, making regular updates and ensures the ‘user’ concerned is also kept informed of the calls progress/status.

To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person specification

Qualifications

Essential criteria

Good standard of education to a minimum of GCSE level

Experience

Essential criteria

Experience in Systems Management/Support/Administration type functions
Experience of working with the NHS

Knowledge

Essential criteria

Knowledge of clinical systems and interfaces (front end and back end)

Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.

Fixed Term Contracts for existing NHS Employees – temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust, will be offered on a secondment basis wherever possible. In the event this is not possible, an FTC would be issued and this would require a break in service of two weeks.

The purpose of a temporary is role could be for maternity cover, temporary funding or some other reason. At the end of which the need for the temporary work will cease. Temporary roles can stop, be extended and/or made permanent at any point during the period of work. Should the role become permanent then the post-holder will be informed of the process to be followed to convert the position to a permanent one.

All new employees are required to subscribe to the DBS Update Service.

Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response. LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.

LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.

As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.

We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.

Please note that the Trust reserves the right to close the vacancy before the closing date if enough applications are received. It is in the candidate’s best interest to apply as soon as possible. In submitting an application form, you authorise Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.

In applying for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.

Please note: The Trust does not offer reimbursement of interview expenses.