Crynodeb o'r swydd
- Prif leoliad
- Receptionist
- Gradd
- Band 2
- Contract
- Parhaol
- Oriau
- Rhan-amser - 21 awr yr wythnos
- Cyfeirnod y swydd
- 351-BAY817-CL
- Cyflogwr
- Lancashire & South Cumbria NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Older Adult Community & Orchard Admin
- Tref
- Lancaster
- Cyflog
- £24,465 pa pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 13/08/2025 23:59
Teitl cyflogwr

Receptionist
Band 2
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.
Trosolwg o'r swydd
An exciting opportunity has arisen for a Receptionist based at The Orchard Inpatients.
We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.
Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date, then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.
This is an exciting time for Lancashire & South Cumbria NHS Foundation Trust which is undergoing significant transformational change to ensure services are meeting the needs of our population.
Prif ddyletswyddau'r swydd
The post holder will be organised, professional, committed and will assist in providing a high standard, quality reception service with The Bay Network.
The post holder will work flexibly in response to the needs of the service providing cover to various sites including Inpatient as directed by their line manager to ensure continuity of service provision.
The post holder will have knowledge of relevant customer service procedures applicable to this role. Problem solving is an integral part of the role.
The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.
Gweithio i'n sefydliad
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached job description and person specification for more information about this role.
Manyleb y person
Education/ Qualifications
Meini prawf hanfodol
- NVQ Level 2 in Customer Care – or equivalent experience
- Willingness to commit to continuous personal development
Meini prawf dymunol
- Specialist knowledge and application of mental health assessments and interventions using expert level clinical reasoning.
Knowledge
Meini prawf hanfodol
- Knowledge of administrative systems and processes
Meini prawf dymunol
- Specialist knowledge and application of mental health assessments and interventions using expert level clinical reasoning.
Experience
Meini prawf hanfodol
- Previous experience in customer services or administration
Meini prawf dymunol
- Specialist knowledge and application of mental health assessments and interventions using expert level clinical reasoning.
Personal
Meini prawf hanfodol
- Approachable and empathetic
- Excellent communication and interpersonal skills
- Ability to make decisions and solve routine problems
- Organised with the ability to respond to changing priorities
- Take a flexible approach to duties and working hours to ensure essential tasks are covered and completed
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sara Newhouse
- Teitl y swydd
- Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01539715360
Rhestr swyddi gyda Lancashire & South Cumbria NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector