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Job summary

Main area
Heart of Hounslow
Grade
Band 5
Contract
Fixed term: 11 months (Limited Term Project)
Hours
Full time - 37.5 hours per week
Job ref
222-HOU-042
Employer
West London NHS Trust
Employer type
NHS
Site
Heart of Hounslow Health Centre
Town
Hounslow
Salary
£35,763 - £43,466 per annum inclusive
Salary period
Yearly
Closing
10/08/2025 17:00
Interview date
18/08/2025

Employer heading

West London NHS Trust logo

Hospital at Home Discharge Coordinator

Band 5

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

Are you looking for an exciting change and for a secondment to a new service? Hounslow Community Healthcare has an exciting new role to support the ongoing development of the Hospital at home service. We are looking for an enthusiastic and motivated candidate with experience of managing complex discharge pathways and experience of working with multiple providers to provide co-ordination and leadership in line with agreed service objectives. 

The main aim of the service is to manage complex clinical cases at home, prevent unnecessary hospital admission and support early discharge of patients following an acute admission. We have short term funding until March 2026 to continue to run a Hospital at Home pathway. The postholder will work jointly with the Discharge Hub, Integrated Community Response Service as well as the London Borough of Hounslow to ensure patients are effectively supported through the Hospital at Home pathway.

Main duties of the job

The Integrated Discharge Hub based within West Middlesex Hospital facilitates and tracks discharges across the D2A pathways and supports flow across the North West London (NWL) system.  The service is led by West London NHS and includes multiple providers; Chelsea and Westminster Foundation Trust, NWL ICB and London Borough of Hounslow.  It builds on the set up as part of managing COVID-19 identified in government guidance issued in March & August 2020 and subsequent guidance published in January 2024.

The team provides immediate assessment, intervention and management to a broad range of patients with complex needs. All members of the team work very closely together and have a good relationship with other community teams and clinicians such as district nurses, GPs, London Ambulance Service and mental health services. 

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

 

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria
  • NVQ level 4 or above or equivalent experience
  • • Evidence of relevant CPD

Experience

Essential criteria
  • • Experience of providing performance data
  • • Experience of working within services that are going through transitional periods
  • • Experience of working within a team that incorporates multiple providers including ASC
  • • Experience of working with discharge /Hospital at Home pathways
  • • Working within a Nursing, Physiotherapy and Occupational therapy team within an inpatient or community setting
  • • Experience of participating in QSIR/quality improvement projects
Desirable criteria
  • • Working with D2A/Hospital at Home pathways
  • • Working alongside social care/reablement services

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Smith
Job title
Advanced Clinical Practitioner
Email address
[email protected]
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