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Crynodeb o'r swydd

Prif leoliad
Radiotherapy
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos
Cyfeirnod y swydd
384-SB-EMF18808
Cyflogwr
Royal Surrey NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Surrey Cancer Centre, Royal Surrey County Hospital (Guildford) and East Surrey Hospital (Redhill)
Tref
Guildford and Redhill
Cyflog
£25,768 Per annum (pro rata) including High Cost Area Supplement
Cyfnod cyflog
Yn flynyddol
Yn cau
25/08/2025 23:59

Teitl cyflogwr

Royal Surrey NHS Foundation Trust logo

Radiotherapy Administration Assistant – Band 2

Band 2

Trosolwg o'r swydd

The Royal Surrey Cancer Centre, Radiotherapy Department (Based at Guildford with possible cover at Redhill, Surrey)

Applications are invited to apply for the permanent role of Radiotherapy Administration Assistant.  The post holder will provide key support to patients attending radiotherapy.  They will meet and welcome patients to the department, they will show and support our patients in using the self-check-in, show them where to sit and show private patients around the Windsor lounge. They will ensure that all relevant patient data is collected and collated, according to the department’s needs.  The post holder will require excellent communication and organisational skills.  They will be expected to liaise directly with patients and carers, hospital transport, as well a number of other different professions, both within and external to the trust. Radiotherapy reception is located at one of the main entrances and has a busy footfall of both patients and visitors to the Royal Surrey. 

The successful candidate will need to be willing to learn and accept challenges and change, able to work in a team and be flexible with regard to cross cover and working hours. You will contribute to maintaining our high standards of patient care, communication, privacy and a safe environment in compliance with the Trust policies and procedures. If you would like to be part of a caring, friendly and proactive team this could be the role for you.

Prif ddyletswyddau'r swydd

The purpose of this role is to provide a professional and efficient reception service for Royal Surrey Cancer Centre, to be a full member of the Administration team and to support the radiotherapy operations by undertaking administration tasks to the highest professional standards, working with Medical, Radiographic, Physics and other Administrative colleagues.

Gweithio i'n sefydliad

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification

This is a key administrative role in the Radiotherapy Department, responsible for providing support across a range of administrative functions within the service. The post holder will be responsible for assisting patients and visitors to the centre by working on the reception desk and help support therapy radiographers with their admin needs. This will include completion of duties such as pulling notes for clinics, of filing treatment information in notes and ensuring notes are returned to medical records at the end of treatment in the correct manner. The post holder will be a good communicator and will use verbal and written communication skills with patients such as by preparing appointment letters.

The post holder will be expected to cross-cover other team members in their absence and to ensure colleagues are able to cover in their absence.

The post holder will participate in the Radiotherapy administrative team’s wider service provision, including extended-day cover on a rotational basis.

The post holder will be required to work flexibly; by supporting the needs of the service and be aware that the radiotherapy service is open from 7am until 7pm, with the booking team being available from 8 am – 5 pm. They will be aware that occasional work outside of these times and during weekends or public holidays will be required.

The Royal Surrey Cancer Centre Radiotherapy Department is based at the Royal Surrey County Hospital in Guildford and operates a satellite service from the East Surrey Hospital in Redhill.

Previous administrative experience would be an advantage but is not essential as comprehensive Trust and local induction/training is available.

The post holder will be rota’d to work mainly at the Royal Surrey County Hospital, but may be asked to travel between there and our East Surrey Hospital site.

Having achieved Foundation Trust status and been identified as a CHKS 40 Top Hospital and a Top 100 Healthcare employer, our focus is to offer the best possible care and treatment outcomes for our patients, and to continue to be the employer of choice for our staff.   We focus on giving our patients the best outcomes of care and an excellent experience whilst in our hospital.   By ensuring a skilled and motivated staff group, we aim to best meet patients’ needs and ensure excellent productivity.

We serve a population of 1.3 million cancer patients, with the main Radiotherapy Centre on the host site in Guildford, and a satellite centre at the East Surrey Hospital, Redhill surrey.  The radiotherapy team is a close knit team that welcomes enthusiastic individuals seeking a new opportunity.  

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good standard of general education GCSE or equivalent
Meini prawf dymunol
  • A level or equivalent experience

Knowledge

Meini prawf hanfodol
  • Excellent customer care skills
Meini prawf dymunol
  • Experience of working in a radiotherapy department
  • Previous experience in a reception or other customer-facing role

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Safin Joseph
Teitl y swydd
Radiotherapy Administration Manager
Cyfeiriad ebost
[email protected]
Gwybodaeth i gefnogi eich cais

For additional information or to organise an informal visit, please call Safin Joseph, Radiotherapy Administration Manager at the Royal Surrey County Hospital on 01483 571122 Ext 3637

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg