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Job summary

Main area
Corporate
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4780
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
30 Service Support / Business & Critical Services
Town
Manchester
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
01/09/2025 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Digital Applications Tester

Band 4

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

We are looking for a motivated and detail-oriented Digital Application Tester to join our Digital Services team in this brand-new role. You will play a key part in ensuring our digital systems and applications are reliable, user-friendly, and fit for purpose – helping us deliver outstanding care to patients across the North West.

Main duties of the job

As our Digital Application Tester, you will:

  • Plan, execute, and document testing activities for new and updated applications.
  • Work closely with developers, project teams, and end users to identify and resolve issues.
  • Support the rollout of digital tools that improve patient care and staff efficiency.

You’ll bring a keen eye for detail, excellent communication skills, and a methodical approach to problem-solving. Experience in application testing or a similar role is desirable, but we welcome applications from those with transferable skills and the willingness to learn.

Join us and be part of a forward-thinking NHS Trust where digital innovation helps save lives every day.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person specification

Skills

Essential criteria
  • Good oral and written communication skills.
  • Self-motivated with the ability to manage own workload.
  • Ability to prioritise competing tasks effectively.
  • Ability to use Microsoft Office applications.
  • Good attention to detail.
  • Good analytical and problem-solving skills.
  • Application of skills and experience to continually improve processes, procedures, and testing.
  • Use judgement when liaising with managers and executives on urgent matters.

Qualifications and Knowledge

Essential criteria
  • General education to GCSE standard.
  • RSA/NVQ L2/BTEC or equivalent.
  • Evidence of further development.
  • Knowledge of digital applications.
  • Good understanding of Trust policies and procedures.
  • Knowledge of confidentiality and data protection.
  • Awareness of health and safety at work.

Experience

Essential criteria
  • Proven experience of working to deadlines.
  • Problem solving abilities.
  • Experience of working in a multi-disciplinary team.

Values and Behaviours

Essential criteria
  • Conscientious and hard working.
  • The ability to remain calm under pressure
  • Proactive and able to work on own initiative.
  • Tactful and diplomatic.
  • Willingness to undertake training.
  • Caring/professional manner.
  • Team player and happy to collaborate with others.
  • Prolonged periods of computer work.
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
  • Being at our best – professional and adaptable and takes pride in work
  • Making a difference – act with compassion, kindness and integrity towards everyone

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Michael Noble
Job title
Digital Support Manager
Email address
[email protected]
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