Job summary
- Main area
- Oncology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 384-SB-EMF18756
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey County Hospital
- Town
- Guildford
- Salary
- £28,860 - £31,671 Per annum (pro rata) including High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 07/09/2025 23:59
Employer heading
Medical Secretary – Oncology B4
Band 4
Job overview
Do you enjoy working in an exciting and challenging environment? We are looking for an experienced Medical Secretary to join us in the Royal Surrey Cancer Centre working on a permanent basis for 30 hours per week to be worked over 4 days Monday to Friday at the Royal Surrey Hospital NHS Foundation Trust.
We are looking for an individual who can provide comprehensive secretarial and administrative support to an allocated Oncology team. As an experienced Secretary, you should possess excellent communication skills, good IT skills and ideally, a working knowledge and experience of working within a patient care or customer care focused role. NHS experience is desired but not essential.
The successful applicant will be able to demonstrate that they can work upon their own initiative whilst working well within a team. The role will include a wide range of medical secretarial and administrative duties encompassing but not limited to the review and editing of patient letters and clinical correspondence utilising dedicated transcription software (Dictate IT), ensuring said correspondence meets national turnaround targets, learning and understanding the clinical service and working alongside and in conjunction with the clinical and administrative teams. In addition to the secretarial aspects of the role training will be provided to ensure a good understanding of the clinical rota and the occasional booking of appointments specific to the clinical team is gained.
Main duties of the job
The provision of a full and comprehensive Medical Secretarial and administrative service within the Royal Surrey Cancer Centre (RSCC) Oncology team providing a comprehensive Secretarial and Administration service to the Oncology Consultants. Junior Doctors, and their associated clinical teams including liaison and collaborative working with staff based at other NHS Trusts.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification
To provide a full range of medical secretarial & personal assistant services to Oncology consultants and their clinical teams.
Manage own workload, demonstrate efficient and effective organization. assist the Team Leader in overseeing the smooth effective operation of the Medical Secretarial office.
To work autonomously and within a team; providing full organisational support to the consultant’s practice and their team.
To ensure procedures and working practices are in place so that the Specialty and Trust can deliver a service that meets the standards and that KPI targets that are in place.
To provide a considerate and focused service in all dealings with patients and their families and with staff around the hospital and throughout the system.
Being the first point of contact for patient queries amongst other general administrative duties will be an essential part of the role thus requires an empathetic and can do attitude.
The department encourages personal development and you will be expected to take an active part in the units PDP and Mandatory Training processes.
The unit is busy with a friendly, dedicated team who understand the oncology specialty in depth and who will assist you in settling in to the team.
We are searching for an individual who shares our values which include caring for the people we serve and the people we work with, respecting each other, take personal responsibility, treating people with kindness and acting with integrity.
This is a great opportunity for you to be part of an exciting time within the NHS so, if you think you have the skills, ability and enthusiasm to join our team, please do not hesitate to call us to discuss the role in more detail and / or arrange an informal visit.
Person specification
Qualifications
Essential criteria
- Good general standard of education to GSCE level or equivalent including English
- RSA II or equivalent in word processing / audio typing
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge
Essential criteria
- Broad knowledge of medical terminology,. .
- Knowledge of basic anatomy and physiology
- Demonstrate ability to prioritise workload and to adapt effectively to changing priorities.
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work.
- Working knowledge of a range of software packages, eg MS Word, Excel and PowerPoint and other locally used databases eg. Pathology Laboratory Information System (WinPath) or similar.
- Evidence of establishing and maintaining effective filing systems
- Excellent spelling and grammar
- Extensive experience in a medical environment, with at least some working as a medical secretary
- Experience of working in a busy environment
- Experience of dealing with the general public
- Experience of mentoring, training or supervising others
- Awareness and understanding of NHS issues
- Experience in using patient administration systems
- Experience of working in a large, complex organisation and a multi-disciplinary environment.
- Excellent telephone manner
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Avis Warburton-Pullen
- Job title
- Deputy Specialty Manager
- Email address
- [email protected]
- Additional information
To discuss in greater detail please contact – Avis Warburton-Pullen – Deputy Specialty Manager Oncology, Haematology and Supportive and Palliative Care on 01483 571122 ext 3113 or Beverley Bolton – Medical Secretarial Team Lead – on 01483 571122 ext 6827.
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