Crynodeb o'r swydd
- Prif leoliad
- Transition Peer worker
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 222-LS-Man-105
- Cyflogwr
- West London NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- H and F Mental Health Unit
- Tref
- London
- Cyflog
- £30,546 - £32,207 per annum inclusive
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 15/09/2025 17:00
- Dyddiad y cyfweliad
- 25/09/2025
Teitl cyflogwr

Peer Support Worker
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Trosolwg o'r swydd
The Transition Peer Worker plays a crucial role within the AMHS service, supporting patients in both hospital and community settings with their lived experience of mental illness. This role is dedicated to providing recovery-focused peer support to empower individuals following discharge from acute mental health admissions.
Based on the principle of peer support, Transition Peer Workers leverage their personal experiences of overcoming mental health challenges to illuminate and empathize with the struggles of mental illness. They work collaboratively as part of a multidisciplinary team, serving as role models to foster autonomy and ownership in service users' lives post-discharge.
In addition to advocating for recovery within the Transition Team and with partner agencies, Transition Peer Workers prioritize patients identified by senior team members for ongoing support. Through peer support interventions grounded in empathy, transparency, and hope, they enable service users to lead fulfilling lives. By encouraging the utilization of available resources and sharing personal experiences, Transition Peer Workers build trusting relationships that promote meaningful activities and empower service users' choices and self-determination.
Prif ddyletswyddau'r swydd
· Linking in to community groups
· Providing recovery focussed support to service users
· To establish supportive and respectful relationships with service users using the Tri-Borough team.
· To help people to complete recovery plans, incorporating identification of users’ own goals and support needed to achieve them.
· To ensure that interactions are sensitive and responsive to the service users’ ethnic, cultural and social background, using a range of communication and engagement skills as appropriate to the context.
· To promote social inclusion and engagement.
· To share ideas about ways of achieving and developing recovery, drawing on personal experiences and a range of interventions.
· To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness, to service users, carers and newly appointed Transition Peer Workers
· To sign-post to various resources, opportunities and activities both within the Trust and the wider community to promote choice and informed decision making.
· To accompany service users to appointments/meetings/activities of their choice and performing a range of practical tasks, aligned to recovery goals.
· To become actively involved in the continued development of the Transition Peer Worker training programme and in the ongoing evaluation of the Transition Peer Worker role.
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Gweithio i'n sefydliad
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Manyleb y person
Qualifications & Training
Meini prawf hanfodol
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
- Direct experience of using mental health services or supporting a Friend and or Family with Mental health a substance use concerns
Meini prawf dymunol
- Training for lived experience practitioners
- Evidence of further related training.
- Health related qualification.
Experience
Meini prawf hanfodol
- Personal lived experience of mental illness or addition.
- Personal experience of accessing primary or secondary mental health service.
- Basic understanding of lived experience Support
Meini prawf dymunol
- Experience of working with lived experiences and/ or clinicians using a co-production methodology within a work setting.
- Experience of contributing to a research project or audit
- Experience of collaborative working alongside professionals in either a statutory or non-statutory mental health service.
- Experience of group work interventions.
Knowledge
Meini prawf hanfodol
- Understanding of how lived experience of mental health problems can be used to support others
- Understanding of recovery focussed principles and how they can influence support for service users.
- Understanding of the issues and concerns that service users may have in relation to their care.
Meini prawf dymunol
- Knowledge of mental health policies and legislation that may contribute to support for service users
- Understanding the impact of stigma and discrimination on service users.
Skills
Meini prawf hanfodol
- Ability to support others in a recovery orientated way
- Good motivational techniques and abilities.
- Clear effective planning and decision-making skills.
- Able to maintain the profile of the lived experience support service within a multidisciplinary/ multi-agency setting.
- Demonstrates the ability to role model, empower and enable others,
- Ability to receive highly complex and sensitive information and maintain confidentiality.
Meini prawf dymunol
- Good organisational skills and time management.
- Attitude of Candour
- Strong professional identity
Other Requirment
Meini prawf hanfodol
- Proactive
- Able to exercise discretion and maintain confidentiality at all times
- Able to deal with staff and clients in a courteous, professional and helpful manner
- Ability to work under pressure
- Flexible
- Enthusiastic and willing to learn
- Courage – having the honesty and integrity to report mistakes
Meini prawf dymunol
- Ability and willingness to share personal story of recovery in a professional and appropriate manner.
- Personal resilience.
- Enthusiasm and passion for working within mental health services.
- Practical, resourceful and has a problem solving approach.
Gofynion ymgeisio
Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Samira Ali
- Teitl y swydd
- Team Manager/Clinical Lead, Transition Service
- Cyfeiriad ebost
- [email protected]
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
Human Resources – Trust Headquarters
West London NHS Trust
1 Armstrong Way - Southall
UB2 4SA
- Rhif ffôn
- Mob: 07483968676
Rhestr swyddi gyda West London NHS Trust yn Gwasanaethau Gweinyddol neu bob sector