Job summary
- Main area
- Site Wide Services Operative
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 222-HSS-E&F-017
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Broadmoor Hospital
- Town
- Crowthorne
- Salary
- £29,651 - £31,312 Per Annum Inclusive of Allowances
- Salary period
- Yearly
- Closing
- 06/09/2025 23:59
- Interview date
- 16/09/2025
Employer heading

Site Wide Services Operative
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
A great opportunity has arisen for a Site Wide Services Operative within our Capital Estates and & Facilities Broadmoor Hospital, Crowthorne. The post holder will assist the Estates Team with a variety of tasks.
The post holder will be responsible for assisting our in house team with repairs and routine planned maintenance to services, plant and equipment at Broadmoor ensuring compliance with all Statutory Regulations, HTMs, Trust Standards, policies and procedures.
We are looking for a talented, enthusiastic individual to grow their potential and develop their skills within site wide services, working as part of a team providing an efficient, customer focused and high quality maintenance services.
The Trust offer great benefits ranging from an excellent pension scheme, flexible working and up to 33 days annual leave.
Main duties of the job
To assist the Technicians and Supervisors in the undertaking, co-ordination and monitoring of building maintenance activities, and to carry out tasks specified by the Technicians and Supervisors so the estate is maintained in such a condition that it fulfils its functions effectively, safely, economically and efficiently, whilst ensuring compliance with statutory requirements and trust policies.
The post holder will work closely with the other members of the Estates and Facilities team to ensure the buildings are maintained to a high standard..
A good working knowledge of HSAWA, COSHH and safe working practices is essential.
They will be able to use their skills to ensure work is completed with minimal disruption to patients and visitors and be able to prioritise tasks and works accordingly; being a good communicator and a team player are key qualities, Along with a desire to learn and develop new skills across various trades.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
- Work towards industrial recognised qualifications or apprenticeship or equivalent experience
Desirable criteria
- Accredited Health & Safety training course
- City and Guilds qualification
Experience
Essential criteria
- Experience working within an estates/maintenance.
- Experience working in a pressurised environment.
Desirable criteria
- NHS experience
- Experience supporting surveys and audits (e.g. condition surveys)
- Secure environment experience
Knowledge and Skills
Essential criteria
- Knowledge of Health and Safety Legislation, Building Regulations, and Data Protection.
- Problem solving skills
- Good knowledge of workshop safety practices including safe systems of work, risk assessment & COSHH data sheets.
- Able to use a range of hand tools and equipment.
Desirable criteria
- Knowledge of COSHH
- Manual Handling
- Health & Safety awareness
- Asbestos awareness
Personal Qualities
Essential criteria
- Self-motivated and to carry out routine duties independently without direct supervision.
- Able to communicate effectively with patients, staff and visitors.
- Excellent attention to detail.
- Able to work calmly under pressure, prioritise and meet deadlines.
- Good team player
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stephen Blake
- Job title
- Estates Manager
- Email address
- [email protected]
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