Join us as a Learning Response Lead – Champion patient safety and drive change! 

This is an exciting role for a dynamic and resourceful individual who has a genuine interest and experience in patient safety and who is willing to further develop in this specialist field.  

It is a senior role to support our team with meeting the requirements of the Patient Safety Incident Response Framework (PSIRF) specially focusing on leading a high quality process for our learning responses including Swarm Huddles, After Action Reviews, MDT Roundtables and Thematic Reviews. 

The Learning Response Lead will work as part of a wider multi-disciplinary team across the organisation to ensure the delivery of robust patient safety learning responses; to investigate, review and analyse, using recognised tools encompassing principles of human factors and ergonomics, systems engineering, psychology, and recognised best practice.  

A high level of sensitive engagement with patients, families, staff, and others affected by incidents is expected of this role. The post holder will work predominantly from home using virtual technology, although there is a requirement to be able to travel across the organisation boundaries, maintain regular face to face contact with colleagues and attend face to face meetings as required.  Our current head quarters’ base is in Bracknell (London House).  

• The post holder will lead high-quality learning responses to patient safety incidents, driving meaningful improvements in care across our Trust.
• They will be responsible for coordinating and facilitating comprehensive patient safety reviews (PSRs), applying human factors and systems thinking alongside compassionate engagement with patients, families, and staff, ensuring sensitive and effective learning processes.
• Collaborating with clinical, corporate, and executive stakeholders, they will embed a just culture and endorse psychological safety
• They will deliver training on our key learning response methodologies supporting local teams to understand their application.
• Presenting findings at key internal forums and influencing change at every level is pivotal to the role.
• The postholder will support and inspire a culture of continuous learning and improvement in physical health, mental health, and children’s service 

The postholder will work 37.5 hrs per week, ideally 7.5 hours a day (exclusive of breaks) over five days. This is currently a Monday to Friday job.