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Job summary

Main area
Corporate
Grade
Band 5
Contract
Fixed term: 12 months (until 30.11.2026)
Hours
Full time - 37.5 hours per week
Job ref
242-4827
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
30 Data Insights & Intelligence
Town
Estuary Point/Middlebrook/Parkway (Hybrid Working Available)
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
27/10/2025 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Data Quality Analyst

Band 5

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

About the Role

An exciting opportunity has arisen for a Data Quality Analyst to join the Data Quality and Innovation Team within North West Ambulance Service (NWAS) on a 12-month fixed-term basis.

As part of a friendly and forward-thinking team, you will help to drive improvements in the accuracy, completeness and reliability of our data across the organisation. Your work will play a vital role in supporting operational performance, digital transformation, and patient-centred care.

This role will suit a motivated analyst with strong attention to detail, a logical mindset, and a passion for improving data quality and insight within a fast-paced NHS environment

Main duties of the job

Key Responsibilities

  • Produce and maintain accurate, timely data quality reports and dashboards.
  • Support regular data quality audits and provide clear feedback to operational teams.
  • Identify root causes of data quality issues and support teams to implement sustainable solutions.
  • Extract and analyse data using SQL and Power BI, supporting operational and strategic decision-making.
  • Collaborate with colleagues across Informatics, Digital Innovation and Operations to ensure high-quality data capture and use.
  • Promote and support compliance with national data standards and Information Governance principle

About You

You will be educated to degree level (or equivalent experience) and have demonstrable analytical skills, including proficiency in SQL and Microsoft Excel, and experience of Power BI report development. You’ll be confident working independently, managing competing priorities, and communicating effectively with colleagues at all levels.

Experience within the NHS or another healthcare setting is desirable but not essential — what’s most important is your curiosity, attention to detail and commitment to improving data quality to support better care.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

By applying for this role, you will also be considered for the role of Information Analyst (Fixed Term). We will be holding joint interviews for both roles as they require the same skill set.

Should you wish to be considered only for this Data Quality Analyst role, please inform the recruiting manager either by email prior to the interview, or on the day of interview.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person specification

Skills

Essential criteria
  • Ability to work independently and as part of a team
  • Self-motivated and proactive
  • Able to work under pressure and meet deadlines
  • Excellent attention to detail
  • Strong planning and prioritisation skills
  • Problem-solving and analytical ability
  • Effective communication at all levels, both internally and externally
  • Ability to quickly learn and implement new systems and processes
  • Enthusiastic and positive approach to work

Qualifications

Essential criteria
  • Educated to degree level or equivalent
  • Evidence of further personal development
  • Understanding of Information Governance and Data Protection legislation
  • Understanding of the importance of data quality in healthcare
  • Strong knowledge of databases and spreadsheets
  • Awareness of NHS Data Dictionary, Information Standards Notices (ISNs) and national data standards (desirable)

Experience

Essential criteria
  • Experience in data analysis and report writing
  • Advanced skills in Microsoft Excel
  • Proficiency in SQL (T-SQL) for data extraction and manipulation
  • Experience of Microsoft Power BI (report building, dashboards, DAX)
  • Experience of investigating and resolving data quality issues
  • Experience of working within a team
  • Experience of liaising with operational or clinical teams to improve data capture and accuracy (desirable)
  • Experience of working with NHS datasets or in a healthcare environment (desirable)

Vaules

Essential criteria
  • Working together: collaborative, inclusive and supportive; challenge behaviours that are not acceptable.
  • Being at our best: professional, adaptable and striving for continuous improvement.
  • Making a difference: act with compassion, kindness and integrity towards everyone.
  • NHS People Promise alignment: “We are a team” and “We each have a voice that counts.”

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Kayleigh Gleave
Job title
Data Quality Manager
Email address
[email protected]
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