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Job summary

Main area
Fleet Services
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4860-LR1
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Cumbria Workshops
Town
Workington, Cumbria
Salary
£38,682 - £46,580 per annum, including unsocial hours payment
Salary period
Yearly
Closing
05/12/2025 23:59

Employer heading

North West Ambulance Service NHS Trust logo

Workshop Supervisor

Band 6

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce. 

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

An exciting opportunity has become available for an experienced Fleet Supervisor to join the team at our Wallasey workshop facility

The role of NWAS Fleet Supervisor is to manage, supervise and control the day-to-day running of the fleet workshop and staff including vehicle technicians, apprentices, fleet drivers and workshop assistants. Workshop loading, workflow and logistic efficiency are also key elements of the role.

The Workshop team throughput and productivity, driven by proactive supervisor engagement is vital to ensure reduced down time on all Trust vehicles (Petrol / Diesel / Hybrid and EV) during service, repair and planned maintenance whilst ensure the Trust and DVSAs exacting standards are achieved.

The role also encompasses direct responsibilities for workshop staff training, performance reviews, and compliance with Health and Safety regulations in the workplace.

The successful applicant must hold a recognised apprenticeship e.g. Motor Vehicle Maintenance and Repair or equivalent experience along with NVQ or C&G Level 3 qualifications. Diploma or Certificate in vehicle workshop management, general management, or evidence of relevant supervisory experience. A full UK driving license is essential for this post along with having full category C1 entitlement.

Main duties of the job

Working in a modern workshop environment, our fleet supervisor’s benefit from significant levels of training, job satisfaction, and an opportunity to progress their current skill sets and CPD whilst being supported by a dedicated management team structure, ensuring our teams have everything available to maximize vehicle throughput, reduced workshop delays and minimal supply chain frustrations.

With over 1185 vehicles across the entire NWAS Fleet, each day offers variety.

Operational requirements for the workshops cover 365 days per year via a rotating shift pattern which attracts an additional salary uplift of approximately 12.5% on top of the basic salary banding.

Further benefits include enrollment into the NHS pension scheme, access to discounted NHS car hire schemes, secure on-site parking facilities, cycle to work scheme, childcare vouchers and much more.  

If all of this is of interest, and you wish to learn more, then simply follow our link to the application process.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role. 

Person specification

Qualifications and Education

Essential criteria
  • NVQ Level 3 Mechanics and Technicians certificate in Motor Vehicle Technology or equivalent, such as City and Guilds
  • Diploma or Certificate in vehicle workshop management, general management, or evidence of relevant supervisory experience.
  • Full Driving Licence, C1 + D1 or working towards

Skills and Abilities

Essential criteria
  • Analytical, judgemental and problem-solving skills.
  • Administrative and IT skills.
  • Comprehensive technical, Health and Safety and Legislative knowledge
  • Ability to have a flexible approach and able to work on own initiative
  • Work in partnership with all internal and external stakeholders.
  • Ability to work to strict deadlines
  • Customer service skills
  • Ability to maintain confidentiality and deal with situations in a sensitive manner
  • Able to communicate across wide demographic boundaries in an appropriate manner
  • Strong management, motivational and leadership skills
  • Respects and applies patient confidentiality at all times
  • Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols

Knowledge and Experience

Essential criteria
  • Significant experience of working as a Motor Vehicle Technician in a workshop environment.
  • Thorough knowledge of health safety and risk regulations relating to vehicles, equipment’s, workshop and safe working practice.
  • Experience in supervision, leadership and managing a team.

Personal Attributes

Essential criteria
  • Project a professional image
  • Flexible and highly motivated

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Andy Houghton
Job title
Area Service Manager (Cumbria)
Email address
[email protected]
Telephone number
07812305568
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