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Job summary

Main area
Administrator
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-CEN2389-CL
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Central & West CMHT Admin Hub
Town
Preston
Salary
£24,937 - £26,598 pa
Salary period
Yearly
Closing
23/12/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Mobile Network Administrator

Band 3

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

An exciting opportunity has arisen for a Band 3 Mobile Network Administrator to work within our Community Mental Health Service, supporting the Preston Community Mental Health Team.
Your previous employment in administration and customer service will provide you with the foundation needed to work efficiently, competently and with a caring demeanour.
Our service users are at the heart of what we do. Our admin teams provide the vital link for those who require support within our service whether that be queries regarding their referrals, booking appointments or responding to medication or clinical concerns.
Our administrators are required to support meetings therefore you must have proven experience in minuting meetings that are of a sensitive nature. Attention to detail is a pre-requisite. We are focused on care therefore our work must reflect this. 
An employment history outside of the NHS will be considered however your application must prove you work in line with our core values
•    We are approachable and show compassion
•    We actively listen to what people need and proactively offer support
•    We pay attention to our own wellbeing and the wellbeing of others
•    We celebrate success and provide feedback that is sincere and genuine.

Main duties of the job

The post holder will provide a comprehensive administration and information service and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific clinical team and is required to work flexibly in response to the needs of the service providing cover to other teams on various sites as directed by the Clinical Team Leader in liaison with Admin Team Leader to ensure continuity of a quality service.

The post holder will provide support and day to day supervision of Administrative Assistant and act up on behalf of the Admin Team Leader as required.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Detailed job description and main responsibilities

Please see the attached job description and person specification for more information about this role.

Person specification

Education/ Qualifications

Essential criteria
  • NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
  • Demonstrable commitment to continuous personal development.
  • EDCL or Equivalent

Knowledge

Essential criteria
  • Good working knowledge of all Microsoft office applications e.g. Excel, Access, Word, PowerPoint.
  • Awareness of issues in the Mental Health Network.
  • Knowledge of a range of administrative procedures and practice.

Experience

Essential criteria
  • Previous experience as a Secretary/Administrator including diary management
  • Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
  • Experience of supporting and minuting meetings.
  • Supervision of staff

Skills and Abilities

Essential criteria
  • Takes a pro-active approach to tasks.
  • Ability to communicate effectively at all levels using e-mail, telephone or face to face.
  • Proven experience in producing minutes.
  • Able to demonstrate skills in organising and prioritising of diaries and schedules.
  • Ability to deal with confidential and sensitive issues with tact.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kevin Mistry
Job title
Deputy Admin Lead - Mental Health
Email address
[email protected]
Telephone number
07800915292
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