Job summary
- Main area
- Neurology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-1928
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- Charing Cross Hospital
- Town
- London
- Salary
- £30,074 inclusive
- Salary period
- Yearly
- Closing
- 09/01/2026 23:59
Employer heading
Ward Clerk - Neuroscience Treatment Unit
Band 2
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen for Ward Clerk as full time (37.5 hours a week), to work in 5 South Neuroscience Treatment Unit in Charing Cross Hospital and a part time post 15 hours a week, Thursday and Friday only in 9 North HASU . We are looking for motivated and proactive individuals to provide a comprehensive administrative service, who can manage and prioritize their own workload whilst liaising closely with the other administrative team, managers in the department and clinicians.
The successful candidates must be able to demonstrate excellent organizational and the ability to prioritize work in order to meet deadlines. This is required along with outstanding communication skills along with a flexible and adaptable approach to duties. The role will include reception duties in outpatient clinics, scheduling patient appointments and providing data entry support.
Candidates should be proficient in using all aspects of Microsoft Office Suite, including Word, Excel and Outlook with a good standard of general education with demonstrable proficiency in English. Previous experience working within a hospital or medical environment is desirable.
Main duties of the job
- Effective delivery of clerical and reception duties for the clinic.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the clinic.
- Contribution to positive patient experiences.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable criteria
- Medical terminology
Experience
Essential criteria
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
Desirable criteria
- Previous experience of working in hospital or NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
Skills
Essential criteria
- Basic computer literacy
- Clerical skills
Desirable criteria
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- ICHIS experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Abe Toledo
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 020 313 0941
List jobs with Imperial College Healthcare NHS Trust in Administrative Services or all sectors