Job overview

Urgent Treatment Centre

Part time Receptionist – two days per week (covering seven day service)

This is an excellent opportunity to join a friendly, supportive team working in Urgent and Emergency Care. The Urgent Treatment Centre is a friendly, exciting place to work with ongoing new developments and opportunities.  We are a community based unit working closely with our parent site at Royal Surrey County hospital in Guildford.

We are looking for Receptionists to work on our friendly reception desk in the Urgent Treatment Centre.  The successful candidate will undertake a variety of reception duties including greeting and booking in patients attending the department, managing telephone calls and supporting our busy team of clinical practitioners. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff. 

The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.

The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits.

Main duties of the job

To provide a calm, friendly and welcoming reception to Urgent Treatment Centre.

Please see the attached Job Description and Person Specification

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo