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Job summary

Main area
Estates and Facilities
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-E&F-574
Employer
West London NHS Trust
Employer type
NHS
Site
St Bernards Hospital
Town
Southall
Salary
£53,751 - £60,651 per annum inclusive
Salary period
Yearly
Closing
19/04/2026 23:59

Employer heading

West London NHS Trust logo

Property Manager

Band 7

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

West London NHS Trust is working in partnership with Central London Community Healthcare NHS Trust (CLCH) to develop a new property management shared service.

As a Property Manager in this newly formed team you will be responsible for the management of a diverse portfolio of landlord properties across one or both organisations, supporting the joint Head of Property in ensuring service users’ needs are met through delivery of high quality estate. 

This is an exciting opportunity to be part of a newly formed team, requiring a dynamic person centred approach with an ability to deal with a varied and complex portfolio of properties, as well as an ability to understand a broad range of specialist information with experts and non-experts.

There are approximately 350 properties that the team will be responsible for covering, across 11 London Boroughs (including Harrow, Brent, Ealing, Kensington & Chelsea, Westminster, Hammersmith & Fulham, Hounslow, Richmond, Wandsworth, Merton and Barnet) and Hertfordshire.

The properties range in age, type, size and value and include clinical and non-clinical functionality and include occupancy agreements with private landlords, other NHS Trusts, Community Health Partnerships (CHP) and NHS Property Services (NHS PS).

Main duties of the job

Property Management

·        Foster understanding of the property portfolios across both Trusts

·        Manage an agreed portfolio from the Trusts land and property portfolio

·        Manage occupancy agreement terms

·        Where the Trusts currently occupy properties where there is no occupancy agreement in place, implement these as a priority with due consideration for service requirements.

·        Ensure all obligations within occupancy agreements are adhered to.

·        Work with landlords and agents to ensure a smooth process for managing dilapidations at the end of occupancy agreements.

·        Work closely with the Trusts Capital, Estates and Facilities teams where the Trust has obligations under Full Repairing or Internal Repairing occupancy agreements, including building condition surveys and life cycle cost programmes.

·        Manage wayleaves, easements and public rights of way on all Trust properties / estate

·        Manage accurate record keeping during the occupancy term of all properties (written and photographic).

·        Ensure that property information is seamlessly integrated into the existing Trust document management systems.

·        Work with the Trust’s sustainability teams and landlords to ensure sustainable initiatives are implemented in line with the Trust’s Green Plans.

 

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications and Training

Essential criteria
  • Educated to degree level or equivalent, plus specialist knowledge in relevant discipline acquired through courses & experience to MSc or equivalent.
  • Evidence of continuous professional education and training
Desirable criteria
  • Professional project management qualification - Prince2/MSP
  • Commercial landlord/letting qualification
  • Management qualification
  • RICS or other Professional body membership

Experience

Essential criteria
  • Experience in a leadership role managing a complex and varied property portfolio with multiple landlords and tenants
  • Experience of working within the commercial property sector with a focus on managing occupancy agreements
  • Direct experience of leading negotiations of contract terms, with reference to financial, legal and technical queries and due diligence.
  • Understanding of provision and delivery of healthcare services
  • Public sector procurement
Desirable criteria
  • Experience of working within the NHS/healthcare sector
  • Experience of managing contractual relationships with a good understanding of performance management methodology and processes
  • Experience of NHS Capital planning processes and project delivery
  • Experience of assessing opportunities and risks within property portfolios
  • Experience of the role of specialist consultants in the professional team and co-ordinating their use in the provision of technical surveys and advice

Knowledge & Skills

Essential criteria
  • Strong business acumen, commercial knowledge and awareness
  • Knowledge of the NHS and the current strategic agenda
  • Ability to compile, analyse and report on complex data and contentious issues in a manner that can be easily understood.
  • Ability to understand a broad range of specialist information and exchange this with experts and non-experts to meet service needs.
  • Proven negotiation skills with landlords and suppliers.
  • Leadership skills with ability to build working relationships across internal and external boundaries and get results
Desirable criteria
  • HTM/HBN compliance
  • Use of property databases/ CAFM
  • Health and safety including risk assessment
  • National standards of cleaning

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Viv Earley
Job title
Programme Support Manager
Email address
[email protected]
Telephone number
01344754476
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