Job summary
- Main area
- Transformation - Unplanned Care
- Grade
- Band 8d
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-IE-11234
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford Hospital including South and West Hertfordshire
- Town
- Hertfordshire
- Salary
- £96,626 - £111,084 pa inc. HCA
- Salary period
- Yearly
- Closing
- 15/04/2026 23:59
Employer heading
Band 8d - Deputy Director of Transformation - Unplanned Care
Band 8d
Job overview
Are you an inclusive, values driven leader with a passion for improving health outcomes and reducing inequalities?
Do you want to play a major role in shaping the future of planned care services for our local population?
This is an exciting and influential opportunity to join the South & West Hertfordshire Health and Care Partnership (HCP) as Deputy Director of Transformation (Unplanned Care) to, shape, lead, and deliver transformational change across planned care services for our local population.
The role requires someone with strategic insight, a strong grasp of commissioning and transformation with an ability to work collaboratively across organisational boundaries. It offers a unique opportunity to make a profound impact on population health outcomes, reduce inequalities, and support us to deliver neighbourhood healthcare.
If you are motivated by system working, passionate about improving patient experience and outcomes, and keen to lead transformation at scale, this is an exceptional opportunity to help shape the future of unplanned care in South & West Hertfordshire as part of a team working at the forefront of neighbourhood health.
Main duties of the job
In this role, you will:
Provide visible and inclusive leadership for unplanned care transformation across the HCP.
Develop and deliver evidence-based models of care and pathway redesign.
Use population health intelligence and complex data to inform decisions and support system improvement.
Ensure service changes improve quality, reduce unwarranted variation, and deliver value for money.
Work closely with commissioning, contracting, procurement and finance colleagues to embed changes through delegated contracts.
Build strong partnerships with providers, local authorities, PCNs, voluntary and community organisations, and local people.
Lead and develop a transformation team, promoting innovation, digital enablement and continuous improvement.
We’re looking for someone who:
Has significant senior leadership experience in health or care commissioning.
Brings experience delivering complex transformation programmes.
Communicates and influences effectively at all levels.
Is confident working with data and making evidence-based decisions.
Works collaboratively across organisations and sectors.
Demonstrates compassionate, inclusive leadership aligned to our values.
Working for our organisation
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and require support or guidance please contact [email protected]
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
As Deputy Director of Transformation (Unplanned Care), you will work closely with commissioning, contracting, procurement, finance, clinical and operational teams to ensure that transformation is evidence-based, coproduced with partners, and aligned to both national priorities and local needs.
This role will also play a pivotal part in helping the Health and Care Partnership move toward a fully integrated health organisation with a population-based funding model.
You will be:
Providing strategic and day-to-day leadership of unplanned care transformation across the HCP.
Designing and delivering new models of care and pathway redesign.
Using population health insight and complex data to drive decision making.
Ensuring transformation aligns with national policy, local priorities, and commissioning frameworks.
Working collaboratively with providers, local authorities, PCNs, and the voluntary, community and social enterprise sector.
Leading and supporting a developing transformation team.
Promoting best practice, innovation and digital enablement.
Ensuring value for money while improving outcomes for patients and communities.
We are also recruiting for a Deputy Director of Transformation for Planned Care - please see job reference 360-IE-11233 for further details.
Person specification
Education and Qualifications
Essential criteria
- Master’s level or equivalent experience
Desirable criteria
- Formal leadership or management qualification
Knowledge
Essential criteria
- In-depth knowledge of NHS policy, commissioning frameworks and governance arrangements
- Knowledge of procurement, contracting and performance management processes
- Strong understanding of health inequalities and approaches to reducing unwarranted variation
Desirable criteria
- Understanding of population health management tools and approaches
- Knowledge of local government policy and practice in social care and public health
Experience
Essential criteria
- Significant leadership experience in health or care commissioning at Deputy Director level
- Proven track record of leading or supporting large, complex redesign and transformation programmes
- Experience of supporting the management of large budgets and ensuring value for money
- Experience of staff line management and development
- Competent at matrix working across multiple organisations to achieve results
Desirable criteria
- Experience of developing outcome-based commissioning models
- Experience of working with VCFSE sector partners in commissioning and co-designing services
- Experience of joint commissioning with local authorities
Skills and Ability
Essential criteria
- High developed team management skills with ability to inspire, motivate and empower teams
- Excellent communication, influencing and negotiation skills, able to work across organisational boundaries
- Ability to handle complex matters and contentious issues
- Strong analytical and problem-solving skills, able to interpret complex data and make evidence-based decisions
- Ability to advise difficult decisions, often in the absence of complete information
- Ability to build effective partnerships with a wide range of stakeholders, including providers, clinicians, local authorities and VCFSE sector partners
- Ability to deliver results under pressure, managing competing priorities and risks
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ros Nerio
- Job title
- Development Director, South & West Herts HCP
- Email address
- [email protected]
- Telephone number
- 07966 098196
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