Job summary
- Main area
- WACS
- Grade
- Band 8d
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-D-11228
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £96,626 - £111,084 pa inc HCA
- Salary period
- Yearly
- Closing
- 15/04/2026 23:59
Employer heading
Band 8d - Deputy Director of Operations, WACS
Band 8d
Job overview
We are embarking on an ambitious programme of work to transform our sites and give our patients and colleagues within West Herts the working environment they deserve. Put simply, there’s never been a better time to join West Hertfordshire Teaching Hospitals NHS Trust.
We are now looking to help cement this improvement by appointing a new Deputy Director of Operations for our Women’s & Children’s Services Division.
The role will work closely with the Divisional Director in supporting the Division in ensuring the provision of high-quality patient services that are clinically sound, delivered cost effectively and meet the Trust’s priorities and performance objectives.
They will also have a major role in helping to lead, engage and motivate the Division’s workforce. The successful candidate will be joining an organisation which is genuinely on ‘the up’ and will play a critical role in its future success.
Main duties of the job
We are looking for a high performing and committed individual to join the Women’s & Children’s Services Division. As a Deputy Director of Operations you will be responsible for the effective strategic, financial, and operational management of our services.
You will provide a key leadership role both within the Division and the services we support across the organisation.
You will possess excellent interpersonal skills that enable you to empower and lead others, ensuring that our teams continuously strive to develop and improve services for our patients.
This post will be supported by a strong and successful divisional management and clinical leadership team
Working for our organisation
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and require support or guidance please contact [email protected]
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
To work closely with Divisional Director in supporting the Division in enduring the provision of high-quality patient that are clinically sound, delivered cost effectively and meet the Trust’s priorities and performance targets.
The role of the Deputy Director of Operations (DDO) is to provide strong local leadership to the Division and to balance strategic plans with operational needs and robust delivery.
The DDO will provide strategic leadership at divisional level, ensure that there are appropriate systems and processes within the Division to enable staff to deliver good quality clinical care and drive forward the service improvement agenda to achieve efficiency gains and improve the operational effectiveness of the Division
Person specification
Education
Essential criteria
- First degree or equivalent experience
- Of management and leadership training and continuous professional development
Desirable criteria
- Masters degree in a management related discipline
Knowledge
Essential criteria
- Knowledge of NHS Organisation and structures, business systems and the wider political environment
- Understanding of the business processes and systems in acute trusts.
- Knowledge of motivation, change and project management techniques and experience in their application in complex systems
Experience
Essential criteria
- Senior management and leadership experience within an NHS acute hospital setting.
- Operational management responsibility for multi disciplinary staff groups.
- Successful financial management including budget control and cost improvements.
- Evidence of working successfully with senior medical staff in delivering services and developments.
- Successful management of changing clinical services.
Skills
Essential criteria
- Demonstrable skills in leadership and driving the strategic direction of a team
- High degree of interpersonal skills (listening, persuasion, negotiation, etc).
- Good presentation and strong written and oral skills
- Conceptual skills and application of concepts to practice
- Analytical and interpretive skills in data handling
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Mr William Forson
- Job title
- Divisional Director,WACs & Consultant Obstetrician
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 01442 365235, or 07423032842
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