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Job summary

Main area
Employee Relations
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
432-HR19-26
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Colchester/Ipswich Hospital
Town
Colchester/Ipswich
Salary
£49,387 - £56,515 per annum pro rata
Salary period
Yearly
Closing
12/04/2026 23:59
Interview date
23/04/2026

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Deputy Head of Employee Relations

NHS AfC: Band 7

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of  ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

We are looking for an experienced and highly motivated Employee Relations professional to join our HR team as a Deputy Head of Employee Relations.

As a senior member of the Employee Relations team, you will support the Head of Employee Relations in delivering a high-quality, responsive and consistent ER service across the Trust. You will lead on complex and sensitive Employee Relations casework and will work closely with the Head of Employee Relations and your peer to ensure a consistent, high-quality service.

This role is ideal for someone who thrives in a busy operational environment, is confident handling complex casework, and can balance competing priorities while maintaining professionalism and attention to detail.

Main duties of the job

Employee Relations & Advisor

  • Lead and manage complex employee relations cases, including disciplinary, grievance, dignity at work and sickness cases
  • Provide expert, risk-based advice to managers on sensitive and high-risk workforce matters
  • Support and guide investigations, hearings and Employment Tribunals as required
  • Ensure consistent application of HR policies, employment law and NHS terms and conditions

Leadership & Service Delivery

  • Support the leadership and development of a high-performing ER team, ensuring quality and consistency of casework
  • Deputise for the Head of Employee Relations as required
  • Build strong relationships with senior stakeholders, managers and trade union representatives
  • Contribute to the development of a proactive, efficient and customer-focused ER service

Governance & Policy

  • Lead on the review and development of HR policies in line with best practice, legislation and organisational priorities
  • Ensure compliance with regulatory standards, including CQC requirements and Trust governance frameworks
  • Monitor ER activity, identifying risks, trends and areas for improvement

Performance, Insight & Improvement

  • Analyse ER data and trends to inform decision-making and continuous improvement
  • Contribute to Board-level reporting, providing insight and recommendations
  • Promote early resolution and support initiatives to improve management capability and reduce formal casework

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Experience

Essential criteria
  • Proven experience of working in a management/leadership role (within HR)
  • Experience of managing /leading a team
  • Experience of facilitating change in practice to improve services
  • Project management/co-ordination
  • Responsibility for a budget

Qualifications

Essential criteria
  • Relevant degree or equivalent qualification or significant experience of working at degree level (CIPD)
  • Management /leadership qualification or equivalent knowledge at post graduate level (CIPD)
  • Evidence of continued professional development
Desirable criteria
  • Project Management Qualification

Knowledge

Essential criteria
  • Financial procedures including budgetary management
  • Business planning /annual planning
  • Good understanding of change management
  • Use of IT systems (e.g. Word , Excel, Outlook) – standard keyboard skills
  • Understanding of the NHS and current agenda
  • Demonstrable knowledge of service improvements and project management
  • Risk management and governance
Desirable criteria
  • NHS IT systems

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Tucker
Job title
Head of ER
Email address
[email protected]
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