Swydd wag: Departmental Secretary and Administration Assistant, Milton Keynes University Hospital NHS Foundation Trust, Milton Keynes

Crynodeb o'r swydd

Prif leoliad: Histopathology
Gradd: Band 4
Contract: Parhaol
Oriau: Rhan-amser - 15 awr yr wythnos
Cyfeirnod y swydd: 430-CORP26-409A

Cyflogwr: Milton Keynes University Hospital NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Histopathology (Dept)
Tref: Milton Keynes
Cyflog: £28,392 - £31,157 Per annum, pro rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 27/04/2026 23:59

Departmental Secretary and Administration Assistant

Band 4

At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.

MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).

Our benefits

We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:

Free on-site parking including EV charging
Complimentary refreshments
Flexible working arrangements
Discounted gym membership
Salary sacrifice car scheme
Generous annual leave, with the option to bank holiday entitlement
Membership of the NHS Pension Scheme
On-site nursery (charges apply)
A wide-ranging staff health and wellbeing programme including EAP
VIVUP products to support your mental, physical, and financial Wellbeing

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

• To work with the laboratory management and technical team to ensure compliance with regulatory standards including those of ISO 15189, the Human Tissue Authority (HTA) and screening programmes.

• Help the Cellular Pathology team to meet departmental and trust KPI’s.

• To work safely in accordance with trust health and safety policy and departmental policies to deliver a safe, high-quality service for its users.

• To comply with clinical governance and risk management policies and ensure all mandatory training is completed in accordance with the trust guidelines.

• To work closely with the Consultant lead for the Cervical Screening Programme (CSPL), providing administration support.

• To work closely with the Thames Valley General Histopathology External Quality Assurance (EQA) scheme clinical leads in administering the scheme.

Communication and Relationship Skills

• Demonstrate excellent verbal and written communication skills.

• Liaise closely with departmental technical, and medical staff to ensure that all work is performed to required standards.

Core Responsibilities

• To organise and prioritise your daily duties in the provision of a quality service.

• To be accountable for your actions and maintain high personal standards of work.

Administrative Duties

• To audio type and process reports including the entry of complex clinical information and SNOMED codes. To provide advice on this to less experienced colleagues.

• To deal with correspondence and all enquiries in connection with the Cellular Pathology Department, having shared responsibility for a shared inbox actioning queries relating to results, referrals and clinical trials. To action requests in a timely manner.

CSP Responsibilities

• Meeting preparation for both the quarterly CSP business meetings, and any other meetings linked to the Cervical Screening Programme in conjunction with the trusts CSP lead consultant, writing agendas and compiling & circulating meeting minutes and action logs.

• Support the trusts CSP Consultant lead, the lab manager and the departmental CSP consultant lead in compiling 6-monthly and annual reports covering trust CSP activity and performance.

Thames Valley EQA Scheme Admin Assistant responsibilities

• Preparation for the bi-annual Thames Valley General Histopathology EQA scheme circulations.

• Creation of a new database per circulation.

Please refer to the Job Description for further details

Manyleb y person

Qualifications and knowledge

Meini prawf hanfodol

Minimum of five GCSEs (A-C) including English and mathematics.
Level 3 qualification: A-level or equivalent, NVQ level 3 or RSA III or equivalent in relevant field.
Advanced IT skills including the use of MS Office software
Knowledge of anatomical / medical terminology.
Knowledge of Acts relevant to practice i.e., Data Protection, Information Governance.

Meini prawf dymunol

Business administration qualification
Knowledge of NHS performance targets.

Experience

Meini prawf hanfodol

Relevant secretarial/administration experience working within a clinical department.
Experience of using a full range of IT/Patient data systems.
Experience of quality management including audit.

Meini prawf dymunol

Experience of working within the NHS.
Previous experience of working in a Cellular Pathology department.
Experience of staff training and competency assessment
Use of QMS tools e.g., QPulse.

Skills

Meini prawf hanfodol

Excellent verbal and written communication skills.
Advanced IT and audio typing skills.
Familiarity with digital dictation and speech recognition platforms.
Excellent time management and organizational skills.
Evidence of working under pressure to tight timeframes.
Ability to prioritise and manage conflicting priorities.
Ability to troubleshoot administrative issues.
Ability to use initiative to identify quality improvements.

Meini prawf dymunol

Experience of HR processes including recruitment

Personal and people development

Meini prawf hanfodol

Ability to work independently under own initiative and as part of a team.
Be confident, diplomatic and have personal & professional maturity.
Demonstrate ability in dealing sympathetically and sensitively with colleagues and service users.
Self-motivated and patient focused.
Flexible approach
Enthusiastic
Forward thinking
Demonstrate reliability and commitment.

Meini prawf dymunol

Show commitment to continued professional development.

Communication

Meini prawf hanfodol

Excellent interpersonal skills
Excellent communication skills, both verbal and written.
Effective listening skills
Ability to chair and participate in departmental meetings.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.