The role

As an officer you’ll use your positive attitude, your knowledge of and your ability to work with a Senior RCN Officer and the wider team to assist them in the provision of services for members, activists and branches within Wales. This will include advice and representation on employment matters for individuals and groups of members.

It's a job full of possibilities as you could get involved in anything from managing your own casework involving providing support and advice to members on employment relation matters to providing supervision and mentorship for RCN Representatives and involvement in member engagement requiring attendance at member workplaces to discuss RCN services and engage with members on any concerns they may have within the workplace. We'll look to you to gather intelligence and campaign on behalf of the RCN for the benefits of RCN members in line with the RCN position. It's a great way to build your knowledge of our work and develop your potential.

The person

As well as exceptional customer service, to join us you’ll need an in-depth knowledge of health and social care issues that impact on nurses and health care support workers and knowledge of best practice in relation to employment practices, equality, diversity and inclusion.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

What we offer you

We expect you to look after our members and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process

Please click the ‘apply now’ button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.