About the Role

Bethal Manna Care Limited is seeking an experienced and dynamic Operations Manager to join our senior leadership team. This is an active, hands-on leadership role with daily involvement in operations, compliance, quality assurance, and service development across supported living and domiciliary care services.

Working closely with Registered Managers, Directors, and a skilled administrative team, you will play a key role in driving excellence, maintaining compliance, and supporting the continued growth and development of our services.

Key Responsibilities

• Provide strong operational leadership across supported living and domiciliary care services
• Oversee daily service operations, logistics, and contracted care packages
• Manage relationships with local authorities, commissioners, private clients, and stakeholders
• Ensure full compliance with Care Quality Commission regulations and lead on inspections
• Maintain high standards of safe, person-centred, and culturally competent care
• Oversee safeguarding, risk management, incidents, and service-user welfare
• Line-manage Lead Practitioners, Compliance, Accounting, and Administrative teams
• Monitor service quality through audits, spot checks, and performance reviews
• Support recruitment, staff development, supervision, and performance management
• Contribute to policy and procedure development and continuous quality improvement
• Manage and control service budgets, ensuring efficient use of resources
• Ensure compliance with legislation including the Mental Health Act (1983), Mental Capacity Act (2005), and Care Act (2014)

About You

Essential Requirements

• RMN, RGN, or RNLD qualification (Degree/Diploma level)
• Registered with the Nursing and Midwifery Council
• Proven post-qualifying experience, including at least 2 years in a community setting
• Experience leading services through CQC inspection processes
• Strong knowledge of health and social care legislation and safeguarding frameworks
• Demonstrated leadership, organisational, and problem-solving skills

Personal Attributes

• High integrity, professionalism, and accountability
• Compassionate, respectful, and service-user focused
• Resilient, confident, and able to work under pressure
• Committed to equality, diversity, and human rights
• Reflective practitioner with a passion for continuous improvement
• Flexible and self-motivated, with the ability to work independently and as part of a team

Additional Requirements

• Enhanced DBS check
• Right to work in the UK

Why Join Us?

At Bethal Manna Care Limited, we are committed to providing high-quality, person-centred care and to supporting the development of our staff. You will join an organisation that values professionalism, teamwork, and innovation, with real opportunities to influence service quality and strategic growth.

Apply Now

If you are an experienced and motivated care professional ready to take the next step in your leadership career, we would love to hear from you.

Main Contact: Rindayi Chimuka, 01322 518 791 / 07562 665991

How to apply - email your CV to [email protected] with the subject title - Operations Manager - Application