Job summary
- Main area
- Corporate
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 242-5123
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Broughton
- Town
- Preston
- Salary
- £28,392 - £31,157 PA
- Salary period
- Yearly
- Closing
- 27/07/2026 23:59
Employer heading
Senior Project Support Officer
Band 4
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Senior Project Support Officer
This role requires on-site working within the North West.
If you are an enthusiastic and motivated individual who pays particular attention to detail and want to kick start your career in project management then this is the role for you.
An exciting opportunity has arisen for a Senior Project Support Officer to join the North West Ambulance Service’s Programme Management Office (PMO). The role is based at Broughton House in Preston with a minimum of two days a week working in the office.
You’ll need to be flexible and adaptable, as you’ll be supporting a varied workload across a wide range of projects.
Senior Project Support Officers provide vital support to project managers; this role requires a highly organised, proactive professional who has the capability to work on a variety of projects. As a Senior Project Support Officer, you won’t only perform routine administrative duties like minute-taking rather, your responsibilities will be inextricably tied to the success of the project you are working on. Driving everything forward from planning to implementation, your actions will directly influence the efficiency and cost-effectiveness of the project. This exciting role will lead you to work with a variety of key stakeholders both inside and outside of the Trust and will provide the opportunity to be part of a team that delivers fundamental change to continually improve patient care.
Main duties of the job
The PMO here at NWAS is filled with friendly, dynamic and skilled project professionals with a great ethos and drive for delivery. We are supportive, compassionate and focused on improving patient care with the projects we are delivering. We offer a clear career pathway and are passionate about developing our staff to succeed in their project management journey.
The organisation also places a high emphasis and importance on staff health and wellbeing with a pool of resources available to all staff and a range of support networks aimed at diversity and inclusion.
The role will involve travel to different sites, so access to your own vehicle is required (in line with Agenda for Change terms and conditions.
If you have the experience and skills that we are looking for, enjoy supporting a range of projects and want to play a part in supporting the vital role of the North West Ambulance Service please complete the online application form.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
Person specification
Qualifications and Education
Essential criteria
- Diploma level qualification or equivalent experience.
- PRINCE2 Foundation qualified
Skills and Abilities
Essential criteria
- Excellent interpersonal skills, able to engage with all levels of hierarchy.
- Good verbal and written communication skills including report writing.
- Ability to work on own or in a group with minimal direct supervision.
- A flexible and methodical approach to work to meet the needs of the role.
- Strong IT skills, able to use a wide range of software packages including Visio, Microsoft Project, Powerpoint, Excel – produce spreadsheets/formulas etc.
- Excellent organisation skills.
- Ability to keep accurate and complete records consistent with best practice policies and procedures.
Knowledge and Experience
Essential criteria
- Project Administration Experience.
- Knowledge of project management including change management and benefit realisation.
- Experience of policy formation and procedures in relation to Programme Management Offices.
- Experience of prioritising workload and working to set time parameters.
- Experience of handling confidential information.
Documents to download
Further details / informal visits contact
- Name
- Alison Ormerod
- Job title
- Head of PMO
- Email address
- [email protected]
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