Job overview

Do you want to join a compassionate team committed to high-quality care within an ‘Outstanding’ Trust?

An exciting opportunity has arisen for an enthusiastic and motivated Administrator to join our team.  You will be part of a small admin team, carrying out the day-to-day administration tasks for referrals to the CAMHS Getting More Help and Targeted teams.  The post is for 30 hours, 4 days a week 9am - 5pm (0.8 WTE) Tues -Fri. You will be based in the offices at Erlegh House, in the beautiful grounds of the University of Reading. There is free parking on site and our team is warm, compassionate, and welcoming.

You will have excellent communication and organisational skills; have the ability to multi-task and prioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to be efficient in using Teams, Outlook, Excel and Word packages. You will have previous administration experience, as well as resilience to deal with its fast pace, patient-focus and the sometimes emotionally distressing nature of mental health issues.

The CAMHS Teams provide assessments, therapeutic interventions, and care coordination for children and young people who are experiencing moderate to severe complex mental health difficulties. We work as a close and supportive multi-disciplinary team and in partnership with other CAMHS teams and external agencies to provide high quality and holistic mental health care to young people. 

Main duties of the job

Assist with planning and arranging internal and external meetings and events, ensuring all necessary arrangements are in place, including room bookings and refreshments.

Attend designated meetings, taking and transcribing complex and sensitive minutes, and distribute meeting information promptly.

Maintain electronic and paper-based office systems to ensure efficient administrative processes. Accurately record data across electronic systems and produce confidential correspondence, reports and documentation to a high standard within agreed timescales.

Provide dedicated secretarial support to Service Managers, including diary management. Collect, process and present management and service information.

Maintain effective communication across the service by managing telephone enquiries, taking messages and reporting equipment faults. Organise incoming and outgoing mail and distribute service user and staff communications.

Order stationery and maintain office supplies as delegated by the Team Lead. Support service projects through a range of administrative and clerical duties.

Take responsibility for personal development through supervision and training, ensuring personal objectives align with Trust goals. Comply with statutory, legislative and local policies, promote health, safety and security across the service, and undertake any other duties required by the Service Manager.

Working for our organisation

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.

Watch our careers video to learn more.

We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.

Please note we may close positions before the advertised date.

If you need help with your application, please contact us on [email protected]

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No agencies, please.