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Job summary

Main area
Hounslow Early Intervention
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week (37.5 hours per week)
Job ref
222-LS-Man-188
Employer
West London NHS Trust
Employer type
NHS
Site
Heart of Hounslow Health Centre,
Town
, Hounslow
Salary
£63,665 - £70,887 per annum pro rata inclusive of 15% HCAS
Salary period
Yearly
Closing
20/08/2026 23:59
Interview date
27/08/2026

Employer heading

West London NHS Trust logo

Team Manager

Band 8a

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

We are seeking an inspiring and experienced leader to join our Hounslow Early Intervention in Psychosis (EIP) Team as Team Manager. This is an exciting opportunity to lead a well-established, high-performing multidisciplinary team dedicated to delivering outstanding care for people experiencing a first episode of psychosis.

The successful candidate will provide operational and clinical leadership, ensuring the delivery of safe, effective, recovery-focused services that meet NICE guidance and national Early Intervention in Psychosis standards. Working closely with the Hounslow Senior Management Team and key partners across health, social care and the voluntary sector, you will play a pivotal role in shaping the future of community mental health services and driving continuous service improvement.

As Team Manager, you will be responsible for workforce development, service performance, quality improvement, governance, financial management and partnership working. Where appropriate, you will also maintain a limited clinical caseload, enabling you to remain connected to frontline practice while supporting the wider team.

This is an excellent opportunity for an experienced registered mental health professional with a proven track record of leading multidisciplinary teams, delivering service transformation and developing high-performing services.

If you are passionate about improving outcomes, supporting staff and delivering high-quality,  care, we would love to hear from you.

Main duties of the job

Work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.

Achieve an agreed set of health performance targets.

Provide services within the agreed financial resources and achieve all financial targets, including cost efficiency savings ensuring maximum value in terms of clinical and cost effectiveness.

 Contribute in the planning and delivery of service objectives, managing specific change projects as required, ensuring customer focus, consistency, quality, and cost effectiveness.

Respond to Serious Untoward Incidents (SUIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented

Identify risk and take corrective action in line with trusts integrated governance framework.

Promote and display via personal actions support for the Trust’s key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems

Deputise for manager and colleagues as required.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

 

Person specification

Qualifications and Training

Essential criteria
  • • Registered Nurse, Occupational Therapist or Social Worker with a current registration (mental health / LD/ Adult) appropriate to the job role
  • • Evidence of post registration training in relevant service area
  • • Completion of Mentorship Course/ENB equivalent/Practice Educators/Practice Placement Educator
Desirable criteria
  • • Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group

Experience

Essential criteria
  • • Experience of supervising staff and students
  • • Able to manage a caseload of people with complex mental health needs
  • • Experience of working in Early Intervention in Psychosis Services
  • • Experience of managing budgets, incidents/SUIs, and clinical governance processes.
Desirable criteria
  • • Awareness of Trust policies and service specification
  • • Extensive post qualifying experience in relevant service area
  • • Leadership or service development experience in EIP or CAMHS settings
  • • Lived experience of mental health issues

Knowledge

Essential criteria
  • • Comprehensive knowledge of interventions specific to service area
  • • To understand performance reports and how they relate to team
  • • Knowledge of relevant legislation (e.g., MHA, Safeguarding, Care Act).
  • • Solid understanding of clinical governance, service delivery standards, performance monitoring, and quality improvement processes
Desirable criteria
  • • To have a good knowledge of service objectives
  • • Solid understanding of EIP models, KPIs (NCAP, Access & Waiting Times), and CQC.

Personal Qualities

Essential criteria
  • • Demonstrate excellent verbal and written communication skills with staff, patients, families, carers and professionals
  • • Able to establish links with other services and professionals
  • • Able to effectively manage risk
  • • Demonstrable ability to lead service improvements, manage change, and mentor staff.

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Belinda Manyumbu
Job title
Service Manager
Email address
[email protected]

If you have problems applying, contact

Address
Human Resources – Trust Headquarters
West London NHS Trust
1 Armstrong Way - Southall
UB2 4SA
Telephone
Mob: 07483968676
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