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Job summary

Main area
Mental Health
Grade
Band 3
Contract
12 months (12 Months Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
351-BAY1063-SH
Employer
Lancashire and South Cumbria NHS Foundation Trust
Employer type
NHS
Site
L7F9 L2053 Liaison & Diversion Cumbria & North West
Town
Carlisle
Salary
£25,760 - £27,476 per annum, pro rata
Salary period
Yearly
Closing
23/08/2026 23:59

Employer heading

Lancashire and South Cumbria NHS Foundation Trust logo

Liaison & Diversion Support Worker

Band 3

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

Important: This post is requires successful candidates to undergo Police Vetting from Cumbria constabulary from which you will be working, of which clearance is essential in order to fulfil the role. A minimum of 5 years of continuous UK residency immediately prior to applying is required for standard Police Non-Police Personnel Vetting (NPPV).

An opportunity has arisen within the Liaison and Diversion (L&D) services in Carlisle for the role of Support Worker.

 

This key position of Support Worker within the established Liaison and Diversion Service for Police Custody suites and Magistrates Courts will be offered as a full time, fixed term temporary post.

 

The Liaison and Diversion service work with adults and young people in contact with the Criminal Justice system.

 

The Liaison and Diversion Support Worker will have the responsibility for providing quality services for vulnerable individuals in contact with Criminal Justice system under the supervision of a Liaison & Diversion practitioner.  L&D is not itself a treatment service, but it is an identification, assessment and referral service offering brief intervention to support engagement.

Main duties of the job

The post holder will be responsible for supporting access to health and social care services for potentially vulnerable adults and young people in the community.

 

They will value experiential learning and will work with the person to identify, navigate and engage with opportunities that may improve their health, personal wellbeing, social inclusion and social functioning.

 

They will promote hope and optimism, working with strengths rather than deficits in working towards developing a short term plan at the point of referral; this may be within Custody or Court settings, or within the community.  The plan will be based on needs identified during assessment by Liaison and Diversion Practitioner in Custody, Court or community setting.  The aim of the intervention is to support and empower the individuals to reach identified goals and attend initial appointments with identified services.  This will involve the individual in planning and prioritising their needs.

 

Pathways to care and support will be across a range of health and social care services for adults and young people, including but not limited to Housing, Drug and Alcohol Services, Mental Health and Physical Health care and other services specific for Women, Veterans, Gambling.  Police, Courts, Youth Offending Services, Probation, Prisons.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well 

Detailed job description and main responsibilities

If you would like to learn more about this opportunity, please review the attached job description and person specification.

Person specification

Qualifications

Essential criteria
  • Educated to Level 2 NVQ or equivalent experience.

Knowledge

Essential criteria
  • Must have knowledge of the local community and have an understanding of the criminal justice system and identified vulnerabilities
  • Awareness of a range of vulnerabilities. An awareness of the impact of vulnerabilities on individuals.
  • The ability to demonstrate an understanding of the principles of social inclusion, the recovery model, and rehabilitation.

Experience

Essential criteria
  • Experience working with individuals with a complex range of health and social care needs.
  • Experience and/or sound knowledge of the Criminal Justice System.
  • Experience of following or supporting implementing personalised care plans or rehabilitation plans.

Skills

Essential criteria
  • A basic understanding of the Mental Health Act 1983(07).
  • Ability to maintain a high degree of professionalism at all times, even in challenging and complex situation.
  • Ability to work autonomously and cooperatively as part of an interdisciplinary team, showing an awareness of team dynamics

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Miller
Job title
Team Manager
Email address
[email protected]
Telephone number
07970346529
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