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Job summary

Main area
Hazardous Area Response Team, Paramedic
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-5260-LR1
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Trust Wide
Town
North West
Salary
£57,528 - £64,750 PA
Salary period
Yearly
Closing
04/10/2026 23:59
Interview date
13/10/2026

Employer heading

North West Ambulance Service NHS Trust logo

HART Group Manager

Band 8a

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

At NWAS, we are committed to creating a diverse, inclusive and anti-racist workplace where everyone feels valued and has the opportunity to thrive. Our Anti-racist Statement sets out our commitment to becoming an anti-racist organisation and ensures these principles are embedded throughout our recruitment practices.

Our workforce is currently under-represented by people from black and minority ethnic backgrounds, and we encourage applications from people of all backgrounds. By building a workforce that better reflects the diverse communities we serve, we can provide the right care, at the right time, in the right place, every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

1 position available for a HART Group Manager – based across GM and CAM areas.

The HART Group Manager will assume responsibility for local operational service delivery, acting on behalf of, and deputising for the Head of Special Operations within their group of stations. They will have responsibility for HART resource management and planning (rostering of resources), fleet, equipment and estates management, and financial management within their group of stations.

With an in depth knowledge of Special Operations, the HART Group Manager will plan the deployment of resources to ensure NWAS response to incidents within a Hazardous Area meets the National Core Standards requirement. 

Main duties of the job

Working across two sites, the HART Group Manager will have a focus on staff welfare support and management, implementing health and wellbeing measures within a specialist response team.

They will manage and oversee absence management procedures, working with Team Leaders to make sure staff are escalated where appropriate. They will also undertake investigations as appropriate.

They will have responsibility for ensuring that the staff working in their group of stations are appropriately trained, are paid correctly, have access to kit, equipment and vehicles required to do their jobs, and are supported to be at work.

They will also have a responsibility for maintaining the health and wellbeing of the staff working in the group they are managing – implementing health and wellbeing initiatives driven by the organisation and by the wider EPRR network.

The HART Group Manager will support the clinical lead implementation of clinical skills across the area of responsibility. This will include ensuring that staff within the team maintain clinical skills to a level in line with NHS Core Standards.  

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Guided by the Head of Special Operations, the HART Group Manager will work closely with the HART Clinical Lead to support them to deliver against clinical performance within their group and support HART Training Managers in delivery of HART training competencies.

As trained National Inter-Agency Liaison Officer (NILO), the HART Group Manager will contribute to the Trust’s on-call rota.

Professional discussion are due to be held on 13th October 2026.

For further details about the role you can contact Matt Calderbank, Head of Special Operations at [email protected]  or by calling 07812305753 (contactable between 28/09/26–01/10/26)

Alternatively, you can contact Jonny White, HART Group Manager at [email protected] or by calling 07591428226 (contactable between 23/09/26-30/09/26). 

Person specification

Skills & Competencies

Essential criteria
  • Expert knowledge of operational leadership in the Pre-hospital setting and able to demonstrate credibility across a Special Operations setting.
  • Knowledge and understanding of HART working and interoperable capabilities.
  • Evidence of relevant CPD.
  • Ability to work collaboratively with other health professionals and blue light partners.
  • Demonstrable compassionate and inclusive leadership.
  • Experience in the application of HR processes.
  • Demonstrable experience of line management responsibilities.

Qualifications & Knowledge

Essential criteria
  • HCPC registered Paramedic working to full scope of autonomous practice.
  • Educated to degree level or relevant professional experience.
  • Full UK driving licence, with C1.
  • Appropriate emergency driving qualification.
  • NILO training or willing to work towards

Experience

Essential criteria
  • Demonstrable experience working within a supervisory/ operational leadership setting.
  • Demonstrable experience of leading teams to deliver against objectives.
  • Experience of providing operational and/or tactical level command support at multi-agency incidents.

Values & Behaviours

Essential criteria
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Race at WorkDefence Employer Recognition Scheme (ERS) - GoldApprenticeships Top 100 Employers 2024ENEI 2024 Gold

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Matt Calderbank
Job title
Head of Special Operations
Email address
[email protected]
Telephone number
07812305753
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