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Crynodeb o'r swydd

Prif leoliad
Private Patients
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
290-PHC-123
Cyflogwr
Imperial College Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
Charing Cross Hospital
Tref
London
Cyflog
£34,186 - £37,389 pa inclusive pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
26/10/2026 23:59

Teitl cyflogwr

Imperial College Healthcare NHS Trust logo

Band 4 Oncology Cancer Support Navigator

Band 4

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

 

Trosolwg o'r swydd

We are actively recruiting for a compassionate, organised and motivated Oncology Cancer Support Navigator to join our growing Private Care Oncology team. You will play an important part in helping patients feel supported, informed and cared for throughout their cancer journey, from diagnosis and treatment planning through to ongoing care.

As a trusted point of contact for patients and their families, you will work closely with consultants, clinicians and multidisciplinary teams to ensure every stage of care is well coordinated. Working alongside the Private Care Oncology Team, you will bring together excellent organisation with empathy and understanding, helping patients navigate what can often be a challenging and uncertain time.

You will coordinate referrals, investigations, appointments and treatment plans, helping patients access the care they need without unnecessary delays. Building strong relationships across services, you will connect patients with the right teams, keep communication flowing and help create a smooth, responsive and genuinely patient-centred experience.

We are looking for someone who has previous Private Patient experience as well as someone who thrives in a busy environment, communicates with warmth and confidence and has excellent attention to detail. If you enjoy bringing organisation to complex pathways and are passionate about making a meaningful difference to patients and their families, we would love to hear from you.

Prif ddyletswyddau'r swydd

•    To provide a comprehensive, highly efficient administration and navigation service to oncology private patients and stakeholders.
•    To communicate effectively with patients and carers regarding appointments, investigations and treatment-related matters.
•    To work independently, manage and prioritise workload, and liaise closely with the wider oncology team.

Gweithio i'n sefydliad

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.  

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews please view the Job Description attachment with the job advert.

Manyleb y person

Education/ qualifications

Meini prawf hanfodol
  • NVQ Level 4 or equivalent qualification or relevant experience.
  • Formal customer care training, AMSPAR, equivalent experience, or willingness to undertake relevant training.
Meini prawf dymunol
  • Relevant additional administration or healthcare qualification.

Experience

Meini prawf hanfodol
  • Previous experience as a personal assistant or medical secretary supporting a hospital consultant or clinical service.
  • Previous NHS experience. Experience of patient appointment and booking systems.
  • Experience working with clinicians, GPs, managers, consultants and other clinical staff.
Meini prawf dymunol
  • Experience in an oncology or private healthcare environment.
  • Knowledge of NHS waiting-time and booking standards

Skills/knowledge/ abilities

Meini prawf hanfodol
  • Knowledge of medical terminology and patient administration systems.
Meini prawf dymunol
  • Knowledge of oncology pathways and private patient administration

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work FlexiblyGreen Plan

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Merlyn Marsden
Teitl y swydd
Director of Operations
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg