Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-CR-2116
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Marys Hospital
- Town
- London
- Salary
- £34,186 - £37,389 pa inclusive
- Salary period
- Yearly
- Closing
- 05/11/2026 23:59
- Interview date
- 15/12/2026
Employer heading
Inquest and Claims Administrator
Band 4
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
We are looking for a Medico-Legal Administrator to join our friendly, experience and supportive Legal Services team at Imperial College Healthcare NHS Trust.
This is a varied role supporting the management of clinical negligence claims, inquests, employer and public liability claims, and losses and compensation claims.
No two days will be the same and you'll work closely with senior clinicians, managers, NHS Resolution, HM Coroner's Office, solicitors and patients, providing high- quality administrative support and helping ensure complex legal matters are managed efficiently and within strict deadlines.
This is an excellent opportunity to develop specialist knowledge within an experienced team while making a meaningful contribution to patient care and the Trust's legal services.
Main duties of the job
- You will provide comprehensive administrative support to the Claims and Inquest Manager and Claims and Inquest Coordinators, across a broad range of medico-legal work.
- Your responsibilities will include coordinating the Trust caseload of losses and compensation claims, supporting clinical negligence and employer/public liability claims, assisting with the collation of inquest documentation, preparing meeting papers and minutes, maintaining accurate electronic case records, and liaising with clinicians, patients, solicitors, HM Coroner's Office and other internal and external stakeholders.
- The role requires excellent organisational skills, attention to detail and the ability to manage confidential information sensitively while working to statutory and legal deadlines.
- You will prioritise your own workload, respond to enquiries and contribute to the smooth running of a busy specialist department.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person specification
Qualifications
Essential criteria
- Law Degree
- CILEx Associate or Graduate (or equivalent).
Desirable criteria
- Evidence of continued learning/development
- Capsticks diploma in clinical risk and claims management
Experience
Essential criteria
- Extensive experience of working within an NHS legal department or similar service.
- Experience of using Ideagen and incident reporting systems
- Experience of using NHSR Claims Wizard
Desirable criteria
- Experience of working in the healthcare Sector
- Data Protection Act
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tamara Brown
- Job title
- Claims and Inquest Manager
- Email address
- [email protected]
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