Job summary
- Main area
- Emergency Care
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 24 hours per week (Shift working)
- Job ref
- 050-EA115-0626
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ysbyty Gwynedd
- Town
- Bangor
- Salary
- £26,300 per annum
- Salary period
- Yearly
- Closing
- 01/07/2026 23:59
Employer heading
Emergency Department Porter
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
We are seeking to appoint two ED Porters to join us in the Emergency Department, Ysbyty Gwynedd. These are permanent roles for 24 hours a week.
The successful candidates will work as part of a small team of ED Porters contributing to the smooth running of the department. You will provide an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc and also ensure that other tasks such as waste disposal and checking gas cylinders etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.
You will need to have excellent communication skills and a caring disposition as you will be dealing with patients and their families, often in difficult circumstances. You must have previous experience of working in a busy, fast moving and highly demanding environment.
You will need to be able to work as part of a team and be efficient and organised with your own workload.
The ability to speak Welsh is desirable for this post.
Main duties of the job
Portering Services provides essential support to all areas of the hospital. The Emergency Department Porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc.
The Emergency Department Porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen and goods are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Good standard of secondary education or equivalent experience
Desirable criteria
- NVQ Level 2 in Customer Care
Abilities
Essential criteria
- Excellent communication skills
- Able to maintain service user confidentiality
- Must be physically fit as role requires lifting, pushing and pulling substantial weights and long periods of walking
Desirable criteria
- Ability to speak Welsh
- Has previously worked in the NHS
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Tina Roberts
- Job title
- Service Support Manager - Emergency Care
- Email address
- [email protected]
- Telephone number
- 03000 851055
List jobs with Betsi Cadwaladr University Health Board in Support Services or all sectors







.png)
