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Job summary

Main area
Emergency Care
Grade
Band 2
Contract
Permanent
Hours
Part time - 24 hours per week (Shift working)
Job ref
050-EA115-0626
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Gwynedd
Town
Bangor
Salary
£26,300 per annum
Salary period
Yearly
Closing
01/07/2026 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Emergency Department Porter

Band 2

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

 

Job overview

We are seeking to appoint two ED Porters to join us in the Emergency Department, Ysbyty Gwynedd.  These are permanent roles for 24 hours a week.

The successful candidates will work as part of a small team of ED Porters contributing to the smooth running of the department.  You will provide an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc and also ensure that other tasks such as waste disposal and checking gas cylinders etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.

 

You will need to have excellent communication skills and a caring disposition as you will be dealing with patients and their families, often in difficult circumstances.  You must have previous experience of working in a busy, fast moving and highly demanding environment. 

You will need to be able to work as part of a team and be efficient and organised with your own workload.

The ability to speak Welsh is desirable for this post.

Main duties of the job

Portering Services provides essential support to all areas of the hospital. The Emergency Department Porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. 

The Emergency Department Porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen and goods are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

 

Person specification

Qualifications

Essential criteria
  • Good standard of secondary education or equivalent experience
Desirable criteria
  • NVQ Level 2 in Customer Care

Abilities

Essential criteria
  • Excellent communication skills
  • Able to maintain service user confidentiality
  • Must be physically fit as role requires lifting, pushing and pulling substantial weights and long periods of walking
Desirable criteria
  • Ability to speak Welsh
  • Has previously worked in the NHS

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Tina Roberts
Job title
Service Support Manager - Emergency Care
Email address
[email protected]
Telephone number
03000 851055
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