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Job summary

Main area
SACC
Grade
Band 3
Contract
Fixed term: 8 months (Contract until 13th March 2026 - Maternity Cover)
Hours
Part time - 32 hours per week
Job ref
050-AC582-0825
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Gwynedd
Town
Bangor
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
21/08/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Medical Secretary

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. 

 

Job overview

THIS POST IS FIXED TERM/SECONDMENT FOR 8 MONTHS TO COVER MATERNITY LEAVE

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.   

Working as a member of the General Surgical Team, providing efficient and effective secretarial support for Consultant General Surgeons, thereby supporting the delivery of high quality service to patients and staff within the Specialty.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

  • Accurately carry out from audio/copy typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
  • Produce standard letters on behalf of the clinical team.
  • Type complex reports/letters, ensuring accuracy and within specified timescales.
  • Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
  • Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:                            

     (a)   waiting lists are fully utilised.

     (b)   short notice cancellations are replaced.

     (c)   routine patients are admitted chronologically.

  • Enter patients onto waiting list on WPAS system, ensuring accuracy of data. 
  • Process casenotes via IFIT in a timely manner.
  • Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Person specification

Qualifications

Essential criteria
  • NVQ Business Administration L3 or equivalent experience
  • RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word
  • IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria
  • AMSPAR – City & Guilds L3
  • NVQ Customer Service L3

Experience

Essential criteria
  • Knowledge of a range of administrative processes.
  • Experience of working in a busy office environment.
Desirable criteria
  • Experience of working within the NHS

Skills

Essential criteria
  • Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
  • Proficient in use of Microsoft office applications.
  • Experienced in planning and organising and prioritise own workload.
  • Flexible and adaptable to changing service demands.
  • Excellent organisational skills
Desirable criteria
  • Minute-taking skills

Knowledge

Essential criteria
  • Evidence of Continual Personal development
  • Ability to deal with sensitive information
Desirable criteria
  • Knowledge of NHS Organisations Medical terminology

Personal Qualities

Essential criteria
  • Team player
  • Approachable /Friendly Confident manner
  • Reliable
  • Develops own practice through reflection and learning
  • Empathetic

Other relevant requirements

Essential criteria
  • Able to travel to meet the requirements of the post
Desirable criteria
  • Welsh Speaking

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Leigh Jones
Job title
Medical Secretary
Email address
[email protected]
Telephone number
03000 842277
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