Job summary
- Main area
- SACC
- Grade
- Band 3
- Contract
- Fixed term: 8 months (Contract until 13th March 2026 - Maternity Cover)
- Hours
- Part time - 32 hours per week
- Job ref
- 050-AC582-0825
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ysbyty Gwynedd
- Town
- Bangor
- Salary
- £25,313 - £26,999 per annum pro rata
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading

Medical Secretary
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
THIS POST IS FIXED TERM/SECONDMENT FOR 8 MONTHS TO COVER MATERNITY LEAVE
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
Working as a member of the General Surgical Team, providing efficient and effective secretarial support for Consultant General Surgeons, thereby supporting the delivery of high quality service to patients and staff within the Specialty.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Accurately carry out from audio/copy typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
- Produce standard letters on behalf of the clinical team.
- Type complex reports/letters, ensuring accuracy and within specified timescales.
- Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
- Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:
(a) waiting lists are fully utilised.
(b) short notice cancellations are replaced.
(c) routine patients are admitted chronologically.
- Enter patients onto waiting list on WPAS system, ensuring accuracy of data.
- Process casenotes via IFIT in a timely manner.
- Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word
- IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria
- AMSPAR – City & Guilds L3
- NVQ Customer Service L3
Experience
Essential criteria
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable criteria
- Experience of working within the NHS
Skills
Essential criteria
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning and organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Desirable criteria
- Minute-taking skills
Knowledge
Essential criteria
- Evidence of Continual Personal development
- Ability to deal with sensitive information
Desirable criteria
- Knowledge of NHS Organisations Medical terminology
Personal Qualities
Essential criteria
- Team player
- Approachable /Friendly Confident manner
- Reliable
- Develops own practice through reflection and learning
- Empathetic
Other relevant requirements
Essential criteria
- Able to travel to meet the requirements of the post
Desirable criteria
- Welsh Speaking
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Leigh Jones
- Job title
- Medical Secretary
- Email address
- [email protected]
- Telephone number
- 03000 842277
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