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Job summary

Main area
Product Manager
Grade
Band 7
Contract
Fixed term: 12 months (to meet the needs of the service.)
Hours
Full time - 37.5 hours per week
Job ref
050-AC531-0725
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Bangor, Bowen Court or Wrexham
Town
Bangor, Bowen Court or Wrexham
Salary
£48,527 - £55,532 per annum, pro rata
Salary period
Yearly
Closing
07/08/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Product Manager

Band 7

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. 

 

Job overview

This post is Fixed term/Secondment for12 months to meet the needs of the service.

Are you ready to be part of one of the largest digital projects ever undertaken by the Betsi Cadwaladr University Health Board? Do you have senior-level product management experience and the ability to demonstrate this in a complex, multidisciplinary environment? Are you passionate about making a difference?

We are seeking a Product Manager to join our Digital, Data, and Technology service . In this role, you will represent the project from implementation through to business as usual. You will serve as a product expert for all multidisciplinary teams across the health board, ensuring that decision-making processes are supported by the timely provision of information and expert advice and analysis across various areas.

In return, we offer a flexible working environment, the opportunity to gain public sector experience, and the chance to make a real impact on our organisation.

Interviews will be conducted in person.

Main duties of the job

Key responsibilities include:

  • Leading the identification of new opportunities within your area of expertise.
  • Liaising with senior managers across the organisation to communicate how product developments can support more effective patient care.
  • Representing the department as the product expert, ensuring decision-making is supported by timely information and analysis.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications & Knowledge

Essential criteria
  • Postgraduate qualification or equivalent relevant experience, preferably within a digital / IT subject and/or healthcare subject area
  • Evidence of continuous professional development through their career
  • ITIL Foundation
Desirable criteria
  • Prince2 Agile certification, or equivalent qualification
  • ITIL Specialist
  • In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions

Experience

Essential criteria
  • Product management experience
  • Successful implementation of digital-focused business change and improvements
  • Experience in supervising a multidisciplinary team of digital staff
  • Understanding of NHS / Healthcare digital requirements
  • Excellent understanding of translating business / functional requirements into specialist technical specifications and complex Digital systems
Desirable criteria
  • Experience in taking a lead role in product development
  • Experience of working in an NHS / Healthcare or Public Sector environment

Skills and Attributes

Essential criteria
  • Able to communicate with staff up to a senior level on complex business or clinical processes
  • Collaborate with other Product Managers, to share best practice, lessons learned etc.
  • Able to organise and manage own work effectively, whilst ensuring the same organisation is applied to the team
  • Implement change management methodology within the team environment
  • Able to analyse and resolve complex issues
  • High quality written and verbal communication skills
  • Ability to manage under pressure
  • Ability to work under own initiative, whilst providing effective leadership both directly to own staff and to groups whilst being an effective member of a multi-disciplinary environment
Desirable criteria
  • Welsh Speaker (Level 1) or willingness to work towards

Other

Essential criteria
  • Demonstrable alignment to Trust Values
  • Able to work flexibly

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Teresa Dutton
Job title
Information Manager
Email address
[email protected]
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