Job overview

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants. If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

The Podiatry Service sits within the Specialist Advice and Support Services (SASS) division.

As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona such as the Integrated Network Teams (INTs). 

We also endeavour to work closely with the voluntary sector to support a pathway approach to managing long term conditions. Sirona Specialist Services have a strong focus on collaborative working, enabling knowledge and skills development, with an emphasis on improving the quality of patient care. The Specialist Services work as role models and an expert resource to ensure that health care professionals within and outside the organisation have access to the right knowledge, skills, and resources so that evidence-based care is embedded as a fundamental principle across all pathways.

Our service provides a specialist role in the assessment, diagnosis, and treatment of foot problems for adult and paediatric patients. The service manages patients with complex medical conditions which puts the lower limb at “high risk” of complications e.g. diabetes. We also provide acute wound care management.

Main duties of the job

You will be a senior member of the Sirona Podiatry admin team and will be responsible for overseeing the day-to-day work of other members of the administrative team within the defined localities.

This will include ensuring optimisation of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions.

You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.

You will be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.

As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues.

You will have negotiation skills to engage others to achieve results.

You will also assist the admin lead(s) in planning and maintaining adequate staffing levels, including recruitment. There may be a requirement to deputise for an admin lead in periods of absence.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.