Job summary
- Main area
- Scheduled Care
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift work to cover 24 hour service, including nights, weekends and bank holidays)
- Job ref
- 050-ACS689-0826
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ysbyty Glan Clwyd
- Town
- Bodelwyddan
- Salary
- £26,300 Per annum
- Salary period
- Yearly
- Closing
- 24/08/2026 23:59
Employer heading
Wales Health Care Support Worker
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional
Main duties of the job
Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.
Undertake personal care activities and tasks as delegated by a registered healthcare professional, in accordance with the HEIW All
Wales Guidelines for Delegation.
Ensure the registered healthcare professional is regularly updated on the patient’s/client’s condition and improvement/deterioration.
Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items.
Deliver role in accordance with Health Board/Trust Values and the Code of Conduct for HCSW’s in Wales
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Essential
Essential criteria
- Level 2 in care OR Ability to conduct a period of induction and on the job training to include theoretical knowledge of care and a range of work related procedures, for example completion of a competency based workbook equivalent to level 2 vocational qualification.
- Experience of working as part of a team
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
- Ability to keep calm in stressful situations
- Ability to demonstrate a caring and compassionate approach
- Organisational skills, with the ability to plan and prioritise own workload effectively
- Ability to use technology to undertake the role for example, Microsoft Office, email, Teams etc
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks
- Enhanced DBS clearance including adults and Children's Barred List check
- Ability to work a range of shift patterns
Desirable criteria
- Level 2 vocational qualification in relevant health care related subject
- Previous experience working with people in a caring capacity
- Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
Desirable
Essential criteria
- Experience of working as part of a team
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Katie Murton
- Job title
- Theatre Team Leader PACU
- Email address
- [email protected]
- Telephone number
- 03000 845583
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